ICD-10 Program Manager / Director

SUMMARY

Healthcare IT leader and hands-on healthcare management consultant with 20+

years of healthcare IT experience. Experience includes work with top-tier

management consulting firms including: Encore Health Resources (sold to

Quintiles in July, 2014), Healthia Consulting (sold to United Healthcare in

October, 2007), and CSC.

Areas of expertise: Healthcare Analytics, ICD-10, IT Strategy, IT

Governance, Package Selections, Assessments, PMO Implementations, Program

and Project Management.

Roles include: Engagement Manager, Management Consultant, Program and

Project Manager. Well-connected within the healthcare industry with over

1000 LinkedIn contacts. Presenter at the HIMSS So Cal 2012 and HIMSS 2013

National Conferences. Co-Chair: HIMSS So Cal 2014 HIT Conference. Member

of the Clinical Informatics Committee for HIMSS So Cal - 2014 and 2015.

PROFESSIONAL EXPERIENCE

Encore, A Quintiles Company, San Diego, CA, 11/2013 - present

Managing Consultant - Revenue Cycle and Healthcare Analytics/Value

Performance Service Lines

(Quintiles acquired Encore Health Resources on July 1, 2014)

. ICD-10 Program Director for the #1 rated healthcare system in Texas.

Project scope included 7 hospitals, 80 physician offices over 1,600

hospital beds. Managed day-to-day project activities, directed six work

stream leaders, chaired/facilitated monthly Steering Committee Meetings,

managed risks, issues, and change control processes, led bi-weekly

executive sponsor meetings. Project was "paused" after the ICD-10 delay

was announced on April 1, 2014.

. Management Consultant responsible for ICD-10 Awareness and Coaching for

over 60 Physician Practices associated with one of the largest medical

centers located in Jacksonville, FL.

. Assisted in developing the Value-Based Purchasing service offering.

. Completed CoreQuest training, Encore's methodology for managing

Meaningful Use and Quality measures.

. 2014 Annual performance review rating: Exceeds Expectations (copy

available upon request.)

. Co-Chair - HIMSS So Cal 2014 Health IT Conference, April 1, 2014 -

resulted in one of the highest ranked annual conferences in the last 5

years.

. HIMSS So-Cal - Clinical Informatics Committee Member - 2014/2015.

Atrilogy Solutions Group, Irvine, CA, 1/2012 to 11/2013

Healthcare Practice Lead, Management Consultant

. Responsible for the healthcare practice sales support, business partner

relationships, proposals, solution development, and engagement

management.

. Nationally recognized source for over 11 articles/blogs on a wide range

of ICD-10 topics.

. Engagement Manager for ICD-10, Lawson and Health IT Staffing engagements.

. Developed and maintained partnerships with leading ICD-10 solution

partners: Precyse, Jvion and the Lott Group.

. Exceeded 2013 annual revenue quota in the first 6 months of 2013 by 143%.

. Facilitated the California ICD-10 Collaborative Definition Workshop.

. Organization Work Group Co-Lead for the HIMSS/Wedi ICD-10 National Pilot

Program (NPP).

Charter Solutions, Minneapolis, MN, 4/2007 to 10/2011

Healthcare Practice Lead

(Family relocated to San Diego in 2011 for my wife's new career position)

. Responsible for the healthcare practice including sales support,

proposals, solution development, engagement management and delivery -

covering over 20 healthcare clients.

. Developed and maintained a partnership with Health Catalyst, one of the

leading Healthcare Analytics and Data Warehouse solution companies.

Assisted in the sales activities at: North Memorial, HCMC, and Stanford

Medical Center.

. Oversaw Healthcare client engagements at key clients including: Optum

Health, United Healthcare, Children's Hospitals and Clinics of Minnesota,

etc.

. Led an IT Strategy engagement for the second largest Long Term Care

facility in Minnesota.

. Launched and lead quarterly meetings for the Healthcare Analytics

Advisory Group, consisting of 25 healthcare analytics leaders.

. Engagement leader and work group facilitator for the Minnesota ICD-10

Collaborative, one of the first of its kind.

. Program Manager for Business Process Reengineering strategy and six

coordinated package selection efforts for the largest marrow donor

program in the country. Packages selected included Velos and Oracle

suite of solutions.

Healthia Consulting, Minneapolis, MN, 3/2004 - 4/2007

Senior Manager

. Completed a HIPAA Security Assessment for a Regional Healthcare services

firm.

. Led the vendor assessment phase for a new PBM rebate system

implementation for RxAmerica/Longs Drugs (now owned by CVS/Caremark).

. Led an IT Strategy engagement project at McKesson Medication Management,

the former pharmacy services business unit.

. Management consultant for an IT Strategy Project at an east coast

hospital in Maryland.

. Led the package selection effort for a new ERP system (Lawson,

Peoplesoft, and Microsoft were the finalists) for one of the leading

pediatric specialty hospitals.

. Implemented IT Governance processes and tools for another leading

pediatric healthcare system in the Midwest leveraging HP's Project

Portfolio Management (PPM) tool.

. Assisted in planning and launching a Cerner Clindoc and CPOE

implementation project.

. Interim PMO Director at Accredo Health.

Computer Sciences Corporation (CSC), Minneapolis, MN, 10/1995-4/2004

Program and Project Manager on multiple healthcare accounts, mostly in the

Medical Device industry including Medtronic, Boston Scientific, Guidant,

etc.

Future Source, Inc., Senior Manager, 7/1993 -10/1994

Managed a staff of 15 in the development of a new futures based trading

system. Effort was halted due to lack of funding.

Comdisco, Inc., Application Development Manager, 8/1989 -7/1993

Managed a staff of 30 in the development and support for an EDI based order

and asset management software product called CLASS, order volume exceeded

$200 million per year.

Baxter Healthcare Corporation, 10/1981 -9/1989

. Research and Development Manager responsible for the development and

technical support for CRM and Decision Support software products

installed in over 400 hospitals.

. Managed the development and support for a Hospital Budgeting and Cost

Accounting System installed at over 30 hospitals. Product Name: The

Financial Manager.

. Managed the development of the first telemarketing system for hospitals

in the country, called Life Match, which included outbound and inbound

call functionality.

. Team Lead for the installation and support for the Hospital Pharmacy

System installed in over 30 hospitals.

. Worked with senior leadership at the UCLA Medical Center designing a new

pharmacy management.

United Hospitals - Pharmacy Department, St. Paul, MN, 10/1980 -5/1981

. Developed an Antibiotic Review Analytic Engine to analyze costs and

antibiotic prescribing patterns.

EDUCATION

Bachelor of Computer Science

University of Minnesota - Institute of Technology

AFFILIATIONS

. HIMSS So Cal Chapter - 2014 Annual Health IT Conference -

Co-Chair

. HIMSS So Cal Chapter - 2014-2015 Clinical Informatics

Committee Member

CERTIFICATIONS

. Project Management Professional (PMP) - 2003

. CPHIMS - 2006

ARTICLES/PUBLICATIONS/BLOGS

. ElectronicHealthReporter.com: "Tips and Tactics for Tackling ICD-10

Implementation," June 18, 2013

. Journal of AHIMA 84, no. 6 (June 2013), pgs. 42-44, "Joining Forces

on ICD-10-CM/PCS"

. SearchHealthIT: "Providers Confirm Payers, EHR Vendors are Preparing

for ICD-10," July 16, 2013

. SearchHealthIT: "Providers Worry EHR Vendors & Payers Not Ready For

ICD-10 Transition," July 15, 2013

. For the Record, Vol. 25, No. 3, Pg. 16, Feb. 11, 2013, "ICD-10's

Heavy Footprint"

. Medical Records Briefing, Sept. 2012, "2-Year Timeline for HIM"

. EHR Intelligence, Oct. 26, 2012, "Providers turn to ICD-10

collaboratives to ease implementation burdens"

. ICD10Watch.com, Aug. 8, 2012, "Why healthcare payers should support

ICD-10 collaboratives"

. ICD10Watch.com, Aug. 9, 2012, "ICD-10 collaboratives best practices"

. ICD10Watch.com, Aug. 8, 2012, "How ICD-10 collaboratives can help

healthcare organizations, "

. PMP Passport, Access Granted, Professional credentials can help

project managers climb to the executive suite, March 2008

. "Detailed guide to developing a practical, repeatable approach to IT

governance", Inside Healthcare, January, 2007

PUBLIC SPEAKING

. "ICD-10: State Collaboratives", HIMSS Annual Conference, New

Orleans, February, 2013

. "HIT Staffing Roundtable", HIMSS So Cal, Annual Conference, April,

2012

. "Project Management in Healthcare", Minnesota Infection Disease

Control Specialists Quarterly Meeting, January, 2010

. "Project Portfolio Management - Industry Trends", DuPont's PPM

Steering Committee, November 2009

. "Project Management Value Proposition", PMI Minnesota Conference,

November 2003

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