Manager Sales Associate

Janie Ramirez 708-***-****

**************@*****.***

Objective

A detail-oriented bilingual (English-Spanish) professional with the ability

to work well in a fast paced changing environment; prompt dependable and

work equally well independently or in a team environment.

Employment

2012-2013 Premier Health Care 9000 SW Freeway Suite 190 Houston, TX

77074

Assistant Manager

Handle responsibilities of greeting patients and answering phone calls,

responsible for collecting and entering treatment charges in the system.

Perform responsibilities of explaining insurance coverage plans to

patients. Perform coding of diagnoses and procedures, handle the tasks of

filing medical reports and insurance forms for attorney firms. Schedule

patient appointments, explain clinic policy to patients, process incoming

and outgoing mails.

2011-2012 Harvey School District #152 14147 S Wallace Street Harvey,

IL 60426

Food Service Support

Provided clerical and other services related to food service program

implementation. Maintained state and federal reimbursement applications and

other data as required. Also provided bilingual interpretation and

translations.

2008-2010 Chicago Teachers Union Quest Center/Chicago Public Schools

Fresh Start Program 1326 West 14th Place Chicago, IL 60608

Data Consultant

Provided student testing and school program data analysis. Managed student

and school level

data input and reporting services that also included Spanish bilingual

services necessary for the implementation of reading curriculum and other

required support programs and activities.

2008-2010 Chicago Public Schools Department of Research Evaluation &

Accountability 125 South Clark Street Chicago, IL 60608

Test Consultant

Under the supervision of the Department administrator, provided on site

test monitoring and security collection services at (8) citywide schools.

Worked with school and central office personnel to ensure test

administration compliance per the Chicago Board of Education and State of

Illinois Department of Education requirements.

1995-2008 Chicago Financial 362 East 159th Street Harvey, IL 60426

Manager

Facilitated the processing of large cash transactions including but not

limited to day end balancing of store and automated teller machine

transactions. Bilingual customer relations specialist responsible for

currency, utility and other non-cash transactions, vehicle title and

license services. Responsible for the training of new employees. Also

provided State of Illinois Notary Services.

1990-1995 Kent Bank (prior American National Bank) South Chicago Heights,

IL 60430

Teller Supervisor

Under the supervision of the Vice President, managed new accounts and

customer relations for bilingual clients. Completed cash and accounting

transactions using financial transaction software. Responsible for

selection and training of tellers.

Education

2010-2011 National Latino Educational Institute 2011 West Pershing

Road

Chicago, IL 60609

Phlebotomy Student/Intern

Supervised practice and field preparation for position in healthcare

environment. Preparation included course sequences in anatomy and

physiology; history of laws, ethics of phlebotomy, OSHA and other

certification requirements for obtaining blood samples from children and

adults utilizing vein puncture and dermal punctures.

Other Experiences

State of Illinois-Cook County- Markham Courthouse Interpreter

Meijer Sales Associate.

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