Sales Medical
Resume:
Thomas M. McFadden
Wyomissing, PA 19610
*************@**.***
Executive Summary
Seasoned Professional who is motivated, highly organized and successful at
building professional relationships. Maintains calmness and poise in all
environments. Leverages in-depth knowledge of industry trends and shifts
to offer valuable insights on opportunities for new growth and development.
Core Qualifications
. Account Management
. Business Development
. Excellent communication skills
. Medical terminology
. Team player
. Conscientious
. Basic computer knowledge
Professional Experience
Extendicare
Referral Manager July 2013-
Present
Reading, PA
. Market and develop relationships with The Reading Health System, St.
Joseph's Medical Center and Ephrata Community Hospital
. Develop and implement marketing plans to include key hospital
personnel: Directors of Case Management, Physicians, Medical
Directors, Program Coordinators, Physician Liaisons and more
. Cultivate preferred relationships with community organizations to
include: Home Health Agencies, Assisted Living's, Acute
Rehabilitation Center's and LTAC's.
. Maintained and/or exceeded ADC budget
Extendicare
Regional Director of Sales and Marketing
August 2011-July 2013
Reading, PA
. Responsible for Sales and Marketing and census development of eight
Skilled Nursing Facilities
. Fostered and cultivated relationships with Hospital and Community
Leadership to include: Chief Operating Officers, Chief Medical
Officers, Medical Directors, Program Coordinators, Physicians,
Physician Liaisons, Directors of Case Management and more
. Developed and maintained sales relationships with healthcare
professionals at St. Joseph's Medical Center, The Reading Health
System, Mount Nittany Medical Center, Altoona Regional Hospital, Penn
Highlands, Schuylkill Medical Center, Hershey Medical Center, Ephrata
Community Hospital, Lehigh Valley Health Network, St. Luke's Health
Network, Easton Hospital and Pocono Medical Center.
. Developed and implemented marketing plans for eight centers
. Responsible for managing eight Liaison's
. Exceeded multi Region ADC census of approximately 1400 Skilled Nursing
beds
Extendicare
Director of Provider Relations
August, 2010-August 2011
Lehigh Valley, PA
. Responsible for networking and marketing to Lehigh Valley Health
Network, St. Luke's Health Network, Easton Community Hospital, Kindred
LTAC and Good Shepherd Acute Rehab and LTAC
. Increased referral volume from Lehigh Valley Health Network by greater
than 50%
. Developed, cultivated and fostered key contacts leading to a stronger
business relationship/partnership
. Developed positive working relationships with Case Managers,
Physicians, Nurses and Therapists
RehabCare, Inc.
Community Relations Coordinator
January 2004 - July 2010
Reading, PA
. Marketed The Reading Hospital and Medical Center's Post-Acute Hospital
services to multiple hospital networks, Physicians and Continuum of
Care providers
. Developed and implemented marketing plans
. Initiated and developed working relationships with healthcare
professionals at St. Joseph's Medical Center, Hershey Medical Center,
Pottstown Memorial Medical Center, Lehigh Valley Health Network, St.
Luke's Hospital-Bethlehem and The Surgical Institute of Reading
RehabCare, Inc.
Rehabilitation Liaison
March 2003-January 2004
Reading, PA
. Developed positive working relationships with Case Managers,
Physicians, Nurses and therapists within The Reading Hospital and
Medical Center
. Completed pre-admissions screens by thoroughly evaluating patient's
chart for eligibility to the Post-Acute Hospital
. Educated family members on the services offered by the Post-Acute
Hospital
. Worked with insurance companies to obtain eligibility of benefits and
authorization for admission to the Post-Acute Hospital
Combined Insurance Company of America
Sales Representative
November 2002-February 2003
Allentown, PA
. Initiated contacts with potential customers via door to door sales.
. Developed new accounts by presenting, reviewing and describing
insurance policies to new and potential consumers
. Serviced existing accounts by maintaining contact with customers
. Completed sales training and obtained licensure as field underwriter
Head Injury Rehabilitation and Referral Services, Inc.
Rehabilitation Coordinator
June 1994-September 2002
Rockville, MD
. Supervised and trained staff in delivery of cognitive and educational
tests and services
. Worked as a liaison with clients, families, employers, educators, and
other professionals
. Developed and implemented individual treatment plans
. Organized and led group activities with clients
. Coordinated and directed the cognitive and educational program and
managed the curriculum development
Hoover Rehabilitation Services, Inc.
Vocational Counselor
August 1992-April
1994
Allentown, PA
. Interviewed and assessed clients to determine their job capabilities,
skills and interests
. Worked as a liaison with clients, adjusters, attorneys and physicians
. Assisted clients with improving vocational skills and conducting job
search
EDUCATION
Wilkes University
1992
Bachelor of Arts, Double Major: History and Psychology
Wilkes-Barre, PA
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