Sales Manager
Resume:
Jennifer Kvidera
***** ******* *****, *******, ** 32828
***************@*****.***
www.linkedin.com/pub/jennifer-kvidera/1/788/315/
SUMMARY Professional with over 14 years in the staffing industry
opening branch offices, recruiting and placement for temporary, temporary
to
hire and direct hire. Developed, implemented and executed
training programs for branch offices as well as regionally.
Used my sales, marketing and PR experience to channel into
PR, community relations and creating and managing social
networking.
WORK EXPERIENCE
September 2012 - present The Reserves Network,
Fairview Park, OH
Branch Manager, Lombard, IL. Hired in as an Account
Executive for the Joliet Branch, moved quickly into the
Branch Management role for Lombard. Responsible for the
overall productivity of the branch office including sales,
recruiting and fulfilling temporary work orders. Managed
staff of four including Staffing Supervisors, Account
Executive and Direct Hire Recruiter. Processed payroll, P
& L for the branch, manage worker's compensation claims,
onboarding and training of new internal staff, mentoring
internal staff. Developed recruiting program for the
office resulting in higher volume of qualified candidates.
Branch Manager, Joliet, IL Transferred back to Joliet to
manage operations for the branch. Managed staff including
2 Staffing Supervisors, Account Executive and Onsite
Supervisor. Responsible for the overall productivity of
the branch office including sales, recruiting and
fulfilling temporary work orders. Processed payroll, P & L
for the branch, manage worker's compensation claims,
onboarding and training of new internal staff, mentoring
internal staff.
Sr. Staffing Supervisor, Winter Park, FL relocated with my
family to Florida, was able to transfer to an open position
in the branch. Responsible for recruiting, interviewing,
fulfilling temporary job orders. Process payroll; manage
worker's compensation claims; diversified recruiting
efforts to expand resources; won the Making The Difference
Award for 2nd Quarter 2014.
January 2012 - Sales Jobs Network,
Overland Park, KS
September 2012 Account Manager Responsible for sales generation and
maintaining client relationships offering comprehensive
recruiting solutions to employers in many
industries, and career counseling services to job seekers.
Facilitate recruiting events, managing all aspects of the
event: event set up and on-site coordination with facility,
event day set up, client management day of event, preparing
and giving job seeker orientation, job seeker counseling
day of event. Created and managing social community.
July 2010 - Hoppers Inflatable Family Fun Center, Inc.
Yorkville, IL
December 2011 Owner/Operations Manager
Owner and general manager for a start up indoor family
entertainment center. Facilitate all operations, HR, sales
and marketing. Created and maintained social community and
social marketing campaign. HR Generalist, onboarding new
employees, counseling, scheduling, payroll and
terminations. Maintained daily schedule. Coordinated weekly
events and community events.
June 2009 - Advanced Physical Medicine of Yorkville,
Yorkville, IL
November 2010 Director of Public Relations. Developed social networking
strategy for multi-disciplinary medical clinic. Managed all
advertising in print and media. Responsible for writing and
distributing press releases and updating all social media.
Coordinated cooperative marketing effort for educational
programming with five other related clinics. Maintained
marketing calendar, developed all internal and external
marketing events. Represented clinic at trade shows and
community events promoting the specialties of the clinic.
July 2002 - Bay Area Credit Service
San Jose, CA
November 2003 Contract Recruiter Worked as an Independent Contractor
(based in Chicago) recruiting for a variety of positions
within the organization, focusing on Call Center
Operations. Some of the positions recruited for are:
Salespeople, Corporate Trainer, Senior Operations Manager,
Collections Supervisor, Dialer Administrator.
October 2001 - InterActive Recruting, Inc.
Chicago, IL
October 2002 Sales Manager Responsible for generating sales and
developing client relationships for a young search firm
specializing in contract, contract to hire and permanent
placement of Office and Administrative professionals.
Assisted owners with developing business plan, application
and interviewing process and recruiting efforts. Revised
all marketing brochures and company information for
clientele. Implemented and assisted in the development of
employee handbook for contract employees.
June 1999 - July 2001 Excell Personnel Services Corp (now Global
Employment Solutions) Chicago, IL
Branch Manager Originally hired to develop new territory
and open a new branch office. While developing territory
and planning new office, worked out of Oak Brook office
assisting in management of branch, assisting with
developing new strategies for structure of office and
mentoring associates. Primary focus on sales for temporary
and permanent divisions. Also responsible for direct
recruiting and permanent placement.
8/99 - 6/00 Branch Manager Took over branch to develop and
trouble-shoot weak areas. Re-trained and mentored the staff
in the temporary and permanent divisions into producers and
re-strategizing the focus of the branch. Responsible for
the day to day operations of the branch as well as sales
for both the temporary and permanent divisions. Responsible
for achieving individual and branch activity and billing
goals.
6/00 to 7/01 Service and Recruiting Manager transferred to
the Chicago office to trouble-shoot and manage the
temporary staffing division. Responsible for managing the
day-to-day operations of the department, managing the
service team, including recruiting, hiring, staffing and
sales of temporary placement. Created and implemented an
Operations Manual for the Service Managers outlining their
daily duties. Developed training program for the temporary
division. Trained my team in compliance with the
Operations Manual and company policies.
August 1997 - June 1999 Right Temporaries
Chicago, IL
9/98 to 6/99 Branch Manager Managed activities for four
divisions: Accountable Financial Staffing, Right Permanent
Placement, OnSite Staffing Solutions and Right Temporaries.
Solely responsible for all activity within temporary
division while overseeing the direction of the three other
divisions. Supervising activity for 4 Staffing Supervisors.
Restructured permanent placement division to increase
productivity; as a result of its success, the division was
developed in two other branch offices. Structured inside
sales and marketing procedures; developing marketing
literature for all divisions. Responsible for seeing that
goals for temporary hours, permanent placement and sales
for branch are met. Responsible for tracking branch
recruitment efforts and evaluating resources.
6/98 to 9/98 Assistant Branch Manager Relocated to office
which housed the permanent division to start up a new
temporary division. Solely responsible for all activity
within the temporary division. Successful in developing new
territory, generating clientele, recruitment of candidates
and staffing of all client needs. Relocated accounting and
finance division to develop new territory .
2/98 to 6/98 Assistant Branch Manager Assisted Branch
Manager in the direction of branch office.
8/97 to 2/98 Staffing Supervisor Specializing in
temporary and temporary to permanent placement of
administrative staff. Responsible for sales generation,
development of client relations and maintaining of client
relations; recruitment, retaining and evaluation of
candidates; generating and fulfilling temporary work
orders. Created new forms and company literature,
updating to be current to industry standards: temporary
employee timecard, job order form, temporary application,
marketing materials and temporary employee handbook.
Developed new clerical testing for temporary employees.
Successfully started up new branch office, increasing
revenue. Developed new territory. Implemented new
candidate database. Trained new Staffing Supervisors.
Assisted in development and structure of web site.
October 1996 - August 1997 OfficeTeam/Robert Half International
San Antonio,TX
Staffing Manager Specializing in temporary and temporary
to permanent placement of administrative staff. Responsible
for sales generation, development of client relations and
maintaining of client relations; recruitment, retaining and
evaluation of candidates; generating and fulfilling
temporary work orders. Initiated and developed Region
recruiting procedures. Trained the Region, San Antonio and
Austin, branch offices on recruiting procedures. Trained
new Staffing Managers on company policy, procedures and
administrative staffing. Served on Advisory Boards for two
area business schools and performed interactive lectures at
five area colleges and business schools on resume writing
and interviewing skills.
May 1994 - August 1996 Giagnorio & Robertelli, Ltd.
Bloomingdale, IL
Legal Secretary Small law firm dealing with personal
injury, collections, foreclosures, real estate, estate
planning and corporate law. Prepared court documents from
dictation for three counties, responsible for all
administrative duties of office, dealt directly with
clientele, scheduled depositions, and ordered all office
supplies. Recruited and trained new personnel for office.
March 1992 - May 1994 Misty's Temporary & Consulting Services, Inc.
Barrington, IL
Employment Coordinator/Executive Admin Assistant
Specializing in temporary and temporary to permanent
placement of administrative staff. Responsible for
sourcing, recruitment and evaluation of candidates;
fulfilling temporary work orders; and the development of
client relations and maintaining those relations.
Responsible for all inside sales and some outside sales. At
the same time held position of assistant to the president
of the company. Handled all administrative duties for the
office, coordinated staff and managed trade shows. Assisted
with all in-house consulting projects, including the
recruitment of physicians for a medical clinic with
multiple locations. Developed applicant testing process and
employee handbook. Assisted with payroll and invoicing.
Continued employment part-time while employed full-time
with Giagnorio and Robertelli, Ltd. Responsible for
recruiting and staffing for trade shows; on-site management
of trade show staff.
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EDUCATION
College Of DuPage Glen Ellyn, IL 1989-1992
Courses in Human Resources, Management and Business.
National Association of Personnel Services Alexandria, VA
CTS certification achieved 11/1999
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PROFESSIONAL MEMBERSHIPS / AFFILIATIONS
(Volunteerism)
Career Quest, San Antonio, TX 1996-97 Advisory Board for
Business School
HRA of Greater Oak Brook, 1999-2000 Newsletter Director
Yorkville Grade School PTO 2005-06 Chaired various committees
Bristol Bay Elementary School PTO 2006-2013. Assisted in implementing PTO
at a new elementary school. Chaired various
committees. Vice President 2008, 2009, Vice
President of Community Relations 2010
Yorkville Area Chamber of Commerce 2009 -2011 Women 2 Women Steering
Committee, Promotions Committee, Ambassador,
and Chair for New Teacher Breakfast
Yorkville Youth Tackle Football 2009-2013 Volunteer position, coaching
cheerleading. 2010 season Representative for
3rd/4th Grade Cheerleading. 2011 season,
Assistant Chair for Cheerleading program. 2012
Executive Board of Directors 2012 MYFC
Conference Cheerleading Showcase Chair
Spirit Cheerleading/Spirit Allstars 2011 - 2013 President of Spirit
Boosters, the parent organization. Created
handbook for new Allstar cheerleading program.
Coordinate event communication with parents,
coordinate and maintain volunteer schedule for
the year.
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