Customer Service Sales

CHRISTOPHER HAYES *** Chestlehurst Dr, Fayetteville, GA 30215

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***********@*********.*** . Cellular 678-***-****

Management/Customer Service

Summary

Goal-oriented, management professional with 10 years diversified and

extensive experience seeking position in any field of qualification.

Possess excellent management skills, including personnel, operations,

program and project, as well as financial and investment. Apply excellent

critical thinking and problem resolutions skills to all projects

undertaken. Understand the intricacies of operations and departmental

management. Employ highest levels of customer service and quality controls

in daily management practices, to ensure client satisfaction and repeat

business.

Sales professional with 7 years experience and proven talent for making new

contacts, closing orders, and generating repeat/referral business through

effective account management and excellent customer service. Exceptional

communication and negotiation skills with an outstanding ability to earn

customer loyalty. Ability to apply strong problem-solving skills,

persistence, and resourcefulness to achieve positive results.

Graphic Designer with 15 years of experience in graphic design and web site

development. Extensive experience in developing for traditional and new

media using a mix of traditional design techniques and computer aided

techniques. Accomplished in all aspects of print design.

Professional Highlights

Self Employed, GA 2003 to Present

Freelance Graphic Artist

Design illustrations, company logos and advertising materials for print and

digital display.

Sygma, Newnan, GA 2013 to 2014

Dispatcher

Dispatched and debriefed over 100 route drivers. Responsible for multiple

reports and

maintained numerous spreadsheets.

TMX Finance, LLC., Atlanta, GA 2011 to 2012

General Manager

Managed daily operations of multiple Title Max and Equity Auto Loan

locations in metro

Atlanta.

Cycle Specialty, Fayetteville, GA 2005 to 2011

Sales / Finance / Parts Manager

Managed the sales, finance and parts sales of motorcycles, ATVs, side by

sides and

watercraft.

Honda Moto Sports, Jonesboro, GA 2004 to 2005

Assistant Sales Manager

Assisted managers in the sales, finance and parts sales of motorcycles,

ATVs,

side by sides and watercraft.

Super Sports Merchandisers, Morrow, GA 2001 to 2003

Operations Manager

Coordinated administrative and operational activities in the merchandising

needs of

clientele including but not limited to: Eastern Foods (Naturally Fresh),

Hooters Air,

USAR Pro Cup Racing, IHRA Drag Racing, NGA Hooters Golf Tour,

The Hooters NASCAR Team

Asten Johnson Co., Jonesboro, GA 1988 to 1999

Lead Man

Supervised the manufacturing and scheduling needs in the needling

department. Ensured

quality control standards were maintained. Ensured compliance of process

controls at machining and assembly areas. Designed and implemented work

procedures

which led to ISO 9001 certification and compliance.

Union Camp Corp. (International Paper), Atlanta, GA 1986 to 1988

Machine Operator

Ensured compliance of process controls at machining and assembly areas.

Ensured

quality control standards were maintained. Trained in statistic process

control and took

the Total Quality Management course at Clayton State University.

Software Applications

. Lightspeed NXT

. Mac OS

. MS Office XP (All Products)

. Adobe Photoshop

. Micromedia Freehand

. Windows NT/98/2000/XP/2003

. Xata Global Tracking System

. Microsoft Explorer/Google Chrome/Safari

. Outlook Express

. AS400

Contact this candidate