Customer Service Representative

Rodrigo Emmanuel Gaspar-Trillo

*** **** **** **, *******, AZ 85296

Cell: 480-***-**** Email: *************@*******.***

SUMMARY

Detail Oriented Experience in handling confidential paperwork Able to type 38 wpm

Team player Organizational Skills Customer relationship background

Management and Leadership skills

EDUCATION

Associate of Science/Arts, Chandler Gilbert Community College 2005-2010

Bachelor of science(Genetics) ASU 2010- in progress

WORK EXPERIENCE

AFFINITAS (Cox communications) October 10, 2013-Ferbuary 28, 2014

Costumer service representative (Cox Communications) Responsibilities Ensure all Clients receive excellent levels of service. Help build and maintain great business relationships between Cox communications and its Clients. Provide account information, account upgrades, and account solutions to all Cox Clients

WILLIS JR HIGH April 4, 2013-August 21, 2013

Custodian Responsibilities Ensure that all school gates are closed for the night, assist in overall trash pick-up, and complete all cleaning tasks in assigned school areas

DELTA GLOBAL SERVICES August 1, 2012-April 2, 2013

Team Lead Responsibilities Ensure all aircraft cleaning and inspection procedures are followed. Supervise and assist in all aircraft cleaning tasks

XIDRAGON February 1, 2011-August 1, 2012

Genetic Consultant

Responsibilities

Handle and assist in animal taming, Supervise breeding projects and animal pairs, provide consultation on breeding projects to ensure morph line efficiency.

MIGRANT EDUCATION PROGRAM March 4, 2009-August 23.2009

Customer Service Representative Responsibilities Ensure Clients and Migrant parents receive excellent levels of service, Help build a good relationship between the Migrant Program and Migrant parents, Create and provide long term solutions for Migrant parents, Provide information to Migrant parents about events in the program, medical care, and schools

DELTA GLOBAL SERVICES May 25, 2008 – July 5, 2008

Concourse Lead Responsibilities In-charge of all headset deliveries to all US airway planes, In charge of gathering all required airplane supplies and delivering them to the airplane cleaners

VECTOR MARKETING COMPANY June 6, 2007 – March 30, 2008

Sales Representative

Responsibilities

Organized and scheduled appointments with clients, Showed and explained company product, Ensured product delivery and client satisfaction.

GILBERT JR HIGH SCHOOL September 7, 2006 – May 20, 2007

Office Secretary

Responsibilities Provide translations for Spanish speaking parents and students, Assist in signing students in and out of school, Report to selected parents if student is staying for 9th hour, assist in attendance record and keeping, Assist with management of confidential paperwork and disposal.

LANGUAGES

* Fluent in Spanish, and English

REFRENCES

Personal

Caleb Page cell 480-***-****

Personal

Jacob Carillo cell 480-***-****

Personal

Emily McMillian cell 480-***-****

Professional

Jeremiahs Vega III cell 480-***-****

Professional

Anna Vasquez 623-***-****

Professional

Naomi Salinas work 602-***-****, mobile 602-***-****

Professional

Olivia Cortez 602-***-****

Contact this candidate