Sales Customer Service

CAROLINA OLEGO

**** * ** *.*. Washington, D.C. **003 914-***-**** *************@*****.***

EXPERIENCE:

DEUTSCHE BANK New York, NY

Global Transaction Banking

**** – 2013

Assistant Vice President, Trade Finance Sales

Controlled an $8MM national Trade Finance Sales portfolio covering the Natural Resources Industry.

Grew the portfolio by 23% and generated a pipeline of $15MM in new business through strategic account planning

and relationship management.

Led sales pitches to Treasurers of Fortune 500 companies.

Maximized and retained revenue by directly overseeing deal management from pre-sales process to implementation

through coordination with Product Management, Operations, Customer Service and other internal stakeholders.

Managed and trained more than ten summer associates and rotational analysts.

Awarded entry in the AVP / VP Talent Management Career Program (2% selection rate out of 2,000 candidates).

2009 – 2011

Associate, Trade Finance and Cash Management (TF-CMC) Sales

Controlled a $3.5MM TF-CMC sales portfolio covering Industrials and Consumer industries.

Supported the management of a $41MM sales portfolio covering Media, Healthcare and Insurance industries.

Created client presentations and pricing proposals for on-site meetings and finalist pitches.

Conducted the project management for RfP responses with global partners in Europe, Asia and Latin America.

Structured Transaction Banking solutions for Trade Finance, Cash Management and Supplier Finance products.

2008 – 2009

Analyst, Business Development for Trade Finance and Cash Management

Created projects for senior management on business development and operational improvement.

Developed client expansion opportunities by creating industry segment level strategies, establishing a strategic

sponsor program and analyzing institutional leverage in sales planning.

Analyzed TF-CMC’s monthly financial statements, presented recommendations and drafted the annual strategic plan.

FITCH RATINGS New York, NY

2007 – 2008

Analyst, Latin American Sovereigns

Analyzed, researched and forecasted Latin American sovereign credit rating designations.

Produced and edited country profile credit reports.

Provided daily assessments regarding economic conditions to analysts and select customers.

HISPANIC SCHOLARSHIP FUND New York, NY

Program Officer, Path to Success 2006

Managed and executed college readiness events for groups of local Hispanic high school students.

Drafted and submitted grants to the U.S. Government and other organizations to increase revenue.

UNITED NATIONS San Jose, Costa Rica

2003 – 2006

Latin American Program Officer, International Organization for Migration

Developed, launched and maintained US resettlement program for more than 500 high priority refugee cases.

Coordinated refugee policy with the Department of State, relevant U.N. agencies, and host countries.

EDUCATION:

COLUMBIA UNIVERSITY New York, NY

Master of International Affairs, School of International and Public Affairs 2006 - 2008

Distinctions: Academic Fellowship & Alumni Relations Program Assistant

MICHIGAN STATE UNIVERSITY Lansing, MI

Bachelor of Arts, Honors College, Major in Political Science 1999 - 2003

Distinctions: Full Undergraduate Scholarship & Dean’s List

Division One College Athlete (Cheerleading)

Study Abroad:

Rome, Italy

John Cabot University. Spring 2002.

Sydney, Australia

University of New South Wales. Summer 2001.

ADDITIONAL SKILLS: Native Spanish speaker.

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