Lori L. Pehrson
Oklahoma City, OK 73120
WORK EXPERIENCE
Receptionist/Medical Assistant
Oklahoma Pain Physcians Oklahoma City, OK May 2014 to July 2014
Responsibilities
Answering phones, checking in/out patients, collecting co pays, calling insurance for
eligibility, entering in patient demographics, making appointments for clinic visits and
surgical procedures, assisting Dr. with patients by calling patients back to the clinic room
and taking Ht/Wt/vitals, obtaining samples for urine drug screens and inputting data in
computer, writing prescriptions or calling in prescriptions if needed, assisted Dr. at the
surgical center by writing up H & P Operative reports and procedure orders.
Accomplishments
I enjoyed working with different areas of the medical office and have learned alot where I
would be working at the front desk and I would be the first person that the patients would
see and on other days I would be the last person they would see. I really liked the variety
of responsibilities that I had learned.
Mental Health Practictioner/Case Manager
Childrens Mental Health Services Grand Rapids, MN November 2012 March
2014
Responsibilities
As a Mental Health Practitioner teaching children Pre K 12 grade to develop skills they
can utilize in situations where they are feeling scared, angry, hurt, stress, anxiety, or in
any uncomfortable situations they may come across. Also developing a plan to help them
work through their issues according to thier diagnosis.
Case Manager duties were helping children and their families with resources for their
individual needs such as; transportation, setting up counseling (individual or family)
medical appointments, specialized testing, or any other services that would be beneficial
to the individual needs.
Accpomplishments
It has been rewarding working with children and seeing a difference in their abilities from
the skills that I have taught them.
Skills Used
I have loved working with children and teaching them CTSS, Psycho education, DBT, and
also have taught preschoolers the Dina School Program.
Para Educator
Invest Early/IDS #317 Deer River, MN March 2004 November 2012
Responsibilities
Teaching preschoolers social skills, ABC"S, aliterations, rhyming, phonics, shapes, and
numbers; as well as basic math skills.
Accomplishments
I have been fortunate to work in the preschool setting that the main concentration is
education and social skills; children learn so quickly and love their honesty.
Skills Used
While working within Invest Early we had trainings twice a year where we learned new
ideas on how to work with children with different level of abilities and what to look for for
those children that have more struggles so that we can focus on the areas that they need
help with and get them the appropriate service or attention that they need and teach them
ways to achieve it so they will not need extra services in their future years in school.
Switchboard Operator/Receptionist
Grand Rapids Clinic and Hospital Grand Rapids, MN June 1996 to August 2003
Responsibilites
My responsibilities included answering phone calls and transferring to the appropriate
person/department which included emergency calls, appointments, medical records,
business office, as well as overheard paging.
I was also responsible for taking care of and keeping track of messages for all
departments. I aslo had the duty of organizing paperwork for the business office.
Accomplishments
I felt that it was rewarding helping people feel better and being part of a team. After
working in the switchboard I have gotten really good with dealing with people that are
angry/upset and how to help take care of the situation.
Skills Used
Personal communication skills as I was the first voice that was heard when calling. Typing
skills as messages needed to go to the appropriate person/department as quickly as
possible. Used Medical terminology while taking notes/messages. Orgranization and
memorization skills.
EDUCATION
BS IN PSYCHOLOGY
Ashford University Clinton, IA
2006 2008
LPN in Nursing (I had went through the course but am not board certified)
Itasca Community College Grand Rapids, MN
2003 2004
Medical Secretary AAS in HealthCare
Itasca Community College Grand Rapids, MN
1994 1996