Customer Service Manager

***********@*****.*** 219-***-****

Fredric C. Dameron

Core Summary

Extensive experience in operations and manufacturing with proven abilities in

leadership, improving efficiency, productivity and profititabilty. Passionate

about safety and quality. Outstanding interpersonal, motivitional and analytical

skills

Professional Experience

Production Manager 2nd Shift– Pratt Industries, Valparaiso, IN 12/12– Present

Managed 10 machine centers in a high volume, KPI driven enviroment. Directed and

coordinated daily productivity intergrating with sales,customer service and logistics.

Reduced waste by 3% by utilizing 5S methods

Planned and executed a Line Validation Process to reduce machine downtime time.

Directed multiple Kaizen projects in various areas concerning process improvement.

Conv.Operations Manager– Longview Fibre,Spanish Fork, UT 10/12– 12/12

Led and directed strategies in the development and manfacturing automation of 6

machine centers and 70 employees.

Developed a cross training program to reduce labor cost to $3.50/MSF

Established standards utilizing a TPM process.

Directed multiple Kaizen projects in various areas concerning process improvement.

Plant Superintendent-Smurfit Stone, Fernandina Beach,FL 12/08-9/11

Completed Green Belt certification and coordinated the resources for a 6 machine line

install/upgrade. Directed and managed the operation of a 100,000 square foot

manufacturing facility.

Reduced setups by 30% utilizing SMED training and processes

Supervisor/Operation Excellence Team Member– Smurfit Stone, Springfield,MO

10/95-12/08

Selected to be on a internal process verifiation and counsulting team that traveled to

multilple facilities within the company developing plant leadership, quality control,ensuring

role alignment is understood at each level and developing a lean tranformation culture.

Developed a utility position to reduce unplanned downtime

Successfully identified and resovled manufacturing issues using KPI,VSM and PPM

resutling in 12% cost reduction.

Education

-United States Airforce-Pararescue/Med Tech 1987-1991

-Bachelor of Arts, Business Administration(BA)*University Of Florida 1991-1993

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