Quality Management, Test Automation
Resume:
Pratyash Gupta
Address: K-***, Purva Fountain Square, Marathahalli, Bangalore
Contact: + (91-998-***-**** E-Mail: **************@*****.*** E-Mail:
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~ Performance Driven QA Professional ~
Aiming to obtain challenging management or individual contributor positions
in QA management and processes, test automation, client communication, team
management, product testing, etc with a frontline organization
Qualified Engineer and Scrum Master with credentials in Advance Management
and experience of 14+ years in:
< Project Management and Technical Leadership spanning test planning,
estimation and strategy, artifacts creation and review, execution, and
metrics for manual, and automation execution of web, desktop and embedded
applications.
< Experienced people manager of on-shore and off-shore teams, including
hiring, mentoring, and training.
Professional Overview
. Blend of Management and Technology acumen, capable of designing quality
solutions and processes for complex projects with ownership of E2E
delivery of high-quality products, on-time deliverables, and an
impeccable client experience
. Expert in agile management methodologies. Proven hands-on experience with
QA practices, including project plan development, test strategy
development, test plan development, test case and test data review, and
test automation.
. Hands on experience in design, development, maintenance, and enhancement
of test automation frameworks; defining best practice automation
approach; educating teams on principles and ideals of automation testing.
. Team-based management style; experienced coaching on-shore and off-shore
teams; motivating and developing team leaders and team players.
. Proven ability to work within a business scope as a partner to understand
functionalities and develop tactical solutions that support business unit
goals based on operational efficiency, service standards and best
practices
. Strategic thinker utilizes solutions-based approach; well organized and
detail-oriented; ability to interact with clients, vendors, and multi-
disciplinary teams.
Technical Skills
TCM Tools ( QuickBase, Wiki, Rally, Spitfire, Microsoft VSTS, Quality
Center
Automation Tools ( Web Driver (Selenium 2.0), TestNg, Silk Test, QTP, Test
Partner
Performance Tools ( JMeter, New Relic
CI Tools ( GIT, Perforce, Jenkins
Code Coverage Tools ( Cobertura
Bug Tracking Tools ( Jira, Team Track, Bugzilla
Monitoring Tools ( Splunk, Omniture
Services/SDK Testing ( Postman Rest Client, JSON and XML based framework
Languages ( Java, Microsoft VC++
Employment History
Intuit Technology Services Limited - Bangalore, India Apr'08 - Present
Staff QA
AREAS OF WORK:
Key Deliverables:
< Responsible for driving quality and testability of products covering a
broad range of technologies and a high level of complexity.
< Lead projects in 3-4 scrum teams and manage a QA team with 4-5 personnel.
Drive training needs of the team in terms of tools and product knowledge.
< Oversee automation framework requirements, design and implementation;
code and test plan reviews; test designs; root cause analysis; quality
standards; testing feasibility/approach, etc. Adhere to Agile process
and methodologies.
< Interact and effectively communicate with project manager, software
developers, customer care executives, and other staff to analyze business
application requirements and develop appropriate test approach and test
plan.
< Spearhead QA efforts, for both manual and automation testing including:-
test planning, task assignment, monitoring and reporting of execution
progress, recommendations for QA risks and issue resolution support for
cross-geo team members.
< Lead the implementation cycle of QA and the development of metrics, apply
industry verification methodology to continually improve software
development lifecycle. Participate in code reviews of design and code to
verify adherence to standards.
< Responsible for recruitment and retention of QA professionals, including
providing inputs to management on team's performance assessments as well
as coaching, development, and performance management of new QA hires on
product, process and automation.
< Coordinate technical project dependencies; provide management reports on
product quality during release cycles; suggest recommendation and
identify opportunities to improve effectiveness of the QA.
< Deliver technical and people leadership for quality-orientation and
represent the Partner Evaluation Team within the BU.
< Influence larger organizational goals by actively participating in
Innovation jams, Quality community activities etc. (Received AWS Basic
Training and served as a part of AWS Quality Community).
Projects:
< QuickBooks Online
< QuickBooks (CA and UK) - 2009, 2010 and 2011 releases.
Technology:
< Web Stack - Java, J2EE, DOJO, Oracle 10g, Apache Tomcat App Server,
Linux
< Desktop Stack - Visual C++, Sybase, .Net
Highlights:
Quick Books Online (QBO)
V Successfully led end-to-end QA activities across a wide range of
QuickBooks Modules Led the QA Effort for:
. Served as a QE lead for Billing Code Migration of 50K companies,
designed the Automation solution for the Volume Testing and Business
critical billing functionality as well as mentored a junior QE
professional.
. Meticulously planned and coordinated test efforts on VOC Fixes spread
across multiple Scrum Teams and PMs.
. Experimentation (A/B Framework) initiatives.
. Integrating Code Coverage as part of Build Deployment using Cobertura.
. Enhanced and Developed Rest based Services testing for different
modules
V Reduced regression activities from 2 to 1 week through meticulous
selection of manual test suites, usage of apposite automation test suite,
and implementation of Scenario Based Test Suite; shared regression
collection metrics with leadership.
V Designed and developed Automated Test Suites using Web driver (Selenium
2.0.
V Successfully designed the data-driven framework for SKU Migration
project, which involved 1000's of billing codes for testing.
V Led Services Testing (using Rest Client - Postman, Internal tool),
Performance Script enhancement (using JMeter), Utilized Splunk and New
Relic monitoring tools.
V Played a key role in security testing based on security audits;
influenced product and business for the functionalities in QBO.
QuickBooks Desktop (QBDT)
V Planned and directed global QA activities (test cycles) for major and
patch releases; handled a team of 8 testers at peak.
V Devised an automation strategy for Migration Module by modifying the
framework in Silk Test.
V Devised the strategy to utilize the SDK to create Test data from one
system to another.
V Steered regression efforts for a huge and critical effort of merged
legacy codebase.
Persistent Systems - Pune, India Dec. '06 - Mar '08
Module Lead
AREAS OF WORK:
Key Deliverables:
< Responsible for project-level QA activities spanning test/release
planning, development, execution and maintenance of test scripts for new
enhancements and existing modules, along with involvement in requirement
gathering and testing.
< Validated and enhanced the QA plan as required, studied analytics to
improve quality, and delegated tasks to team members. Identified
technical risks throughout project lifecycle and offered suggestions.
< Led a team of 2-3 testers; assisted in talent acquisition activities as
well as in on-boarding and mentoring resources. Led, grew, and enhanced
competencies of the team on Microsoft Visual Team System for Test
Management.
< Coordinated with the development team for resolution of defects, reviewed
test reports and artifacts.
< Led automation framework design including automation script creation and
modification using QTP; created different test suite as per application
modules. Maintained regression test scripts for various product versions.
< Successfully handled test management using Microsoft Visual Team System.
< Conducted regular internal project reviews to ensure project compliance.
< Generated performance data for the website through QTP.
Project:
< TyreLink and Siebel QA - Bridgestone [A B2b portal, which deals with
order placement and tracking of tyres; and also involves administrator
functionalities for Maintenance of site]
Early Career
Patni Computer Systems (Currently IGATE) - Gandhinagar, India Mar. '04 -
Dec '06
Senior Software Engineer
< Served as a team lead/test analyst for requirement gathering, test case
creation, review, execution, and other deliverables.
< Learnt and on-boarded team on the usage of Test Partner Automation Tool,
supported team members on automation frameworks and all aspects of
automated testing ensuring implementation of industry standards and
best practices.
< Executed test cases and provided test summary and metrics. Led test and
bug management using Test Director and Bugzilla respectively. Created
automation scripts using Test Partner and JUnit.
< Interfaced with clients'; consistently demonstrated, customer focused
problem solving and analytical skills.
< Extensively worked with QC to create and manage project level
requirements and test sets, understood the customer requirements and
tracked requirement changes in the test cases to ensure each requirement
gets mapped to a test case.
< Created XSL for XML transformation. Performed complex workflow analysis
and recommended quality improvements.
< Onsite Coordinator at client location in London, UK.
Projects:
V LLU-SSM Testing, Carphone Warehouse Online Testing, V&V for Genesys,
MetLife Regression Testing, Khoros Porting Phase, and NI OXI Interface
Development
Hi-Rel Electronics - Gandhinagar, India Aug. '00 - Mar. '04
R&D Engineer
< Led the design, development and testing of embedded applications and
Front End Application (desktop application).
< Single-handedly developed various Front End Tools in VC++ and delivered
pivotal contributions in Embedded C -8051 programming for Vehicle
Tracking System.
< Successfully conducted field testing at client side for the Vehicle
Tracking system (based on SMS protocol).
Projects:
V Vehicle Tracking System (GPS-GSM), Embedded Web Server for UPS, UPS
Monitoring Software, SIM Card Reader, Doff Monitoring System, and Display
Unit
Academic Credentials
2004 Diploma in Advance Management from ICFAI University
2000 Diploma in Advance Computing (C-DAC) from Centre for Development of
Advanced Computing
1999 Bachelor of Engineering in Electronics & Communication from Gogte
Institute of Technology, Belgaum
Certifications
< AWS Basics, 2013
< Certified Scrum Master, 2011
< Certified Software Test Professional Level 1, 2009
Voluntary Service
Ugly Indian- Participation in the cleaning drive 2014 - 2014
References and other verifying documents will be furnished upon
request[pic]
Awards
- Platinum Award for Market Driven Innovation Event, Intuit
-Viewers Choice Team Award for E-Kirana Idea, Intuit
-Spotlights, Intuit
-Star of the Quarter
-Team Award for CPW Online Project, Patni Computer Systems
-Spot Award for LLU SSM Testing, Patni Computer Systems
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