Alyssa N. Rivas
Chicago, IL **619
***************@*****.***
Objective: To obtain a challenging and rewarding entry-level position that will allow me to utilize my strong customer service and office administration skills.
Skill Summary
Interpersonal: Friendly, outgoing, determined, quick learner, dependable, active listener.
Communications: Strong customer service and leadership skills.
Technological: Microsoft Certfified Specialist, Word, Excel, PowerPoint, internet.
Safety: Certified in CPR and security procedures.
Education
Richmond Burton Community High School, Richmond, Illinois, Graduate Class of 2013
St. Louis Job Corps Certification in Office Administration
Work Experience
Target/Sales Associate/ 1101 W. Jackson Blvd, Chicago, IL 60607
June 2014- Sept. 2014
Assisted with upkeep of sales floor, and answering store phone
Answering guest questions, concerns, and fashion questions
Directed guests to appropriate area of store for certain items
St. Louis Job Corps /Student Employee/ 4333 Goodfellow Blvd, St. Louis, MO 63120
Nov. 19, 2013- May 19, 2014
Received certification in office administration including word and excel
Assisted with customer service and security enforcement at welcome center
Assisted trade instructor with answering phones, filing paperwork, and helping students with assignments
Forever 21/Sales Associate/6170 Grand Ave. Gurnee, IL 60031
Sept. 2013- Nov. 2013
Assisted with stocking shelves and organizing merchandise
Worked sales floor by answering guest questions and giving fashion advice
Six Flags Great America/Lifeguard/ 1Great America Pkwy,Gurnee, IL 60031
May 28, 2013-July 10, 2013
Assisted crew with ensuring safety of waterpark
Answered guest questions while directing them to appropriate attractions
References
Kelly Canavan
Counselor/ Mentor at Richmond Burton Community High School
8311 Rt. 31
Richmond, IL 60071
Julie Wallace
Graphic Design Artist at @properties
Various locations
Chicago, IL
Joyce Young
Office administration instructor at St. Louis Job Corps Center
4333 Goodfellow Blvd.
St. Louis, MO 63120