Manager Management

R ICHARD A . C OOK

**** *** ***** *** **** Draper, VA 24324 540-***-**** *********@*****.***

LOGISTICS / SUPPLY CHAIN / TRANSPORTATION / OPERATIONS MANAGER

Versatile, resourceful, and r esults-driven professional with excellent qualifications and experience to lead and

support diverse activities and projects involving logistics, transportation, and supply chain management. Proven

track record of completing projects on -time and on-budget in fast -paced and challenging environments whil e

maintaining a high level of rapport and cooperation with team members. Utilize exceptional interpersonal skill s

to establish productive working relationships with co -workers, staff, customers, and all levels of management .

A REAS OF S TR ENGTH

Operations & Project Management Logistics & Shipping Operations Analyzing/Resolving Problems

Transportation/Logistics/Warehouse Customer Rapport/ Relationships Motivating Individuals & Teams

Training / Mentoring / Supervision Process Improvement Initiatives Resource Allocation/Scheduling

Strong Decision-Making Abil ities Supply Chain Management/SCM Strong Customer-Centric Focus

P ROFESSIONAL E XPERIENCE

2006 – Present

Logistics Operations / Account Manager, Volvo Logistics, Radford, VA

Fully accountable for demonstrating strong coordination, organizational, and leadership skills while managing

the flow of material to prevent assembly line shortages and production stoppages. Optimize goods in the supply

chain and ensur e customer transportation needs and Just-in-Time production requirements are met. Establish

and maintain collaborative relationships with carriers, suppliers, material planners, and production supervisors.

Leverage communication and project management skills while working with accounts to unde rstand needs

and determine the optimal transp ort mode based on shipping date, transportation costs, and cost per unit .

Apply sound decision -making skills to maintain efficiency and productivity, resolve various logistical an d

transportation issues, and overcome difficulties to improve the overall coordination of logistical operations.

Display collaboration and leadership skills, attention to detail and deadlines, and the ability to multi -task and

take ownership of projects whi le effectively working with individuals at all levels within the organization .

Analyze performance indicators, activity reports, and financial statements in order to assess progress and status

in the attainment of operational goals and revise objectives/plans in accordance with current conditions/trends.

Accountable for cross-docking, preparing and maintaining customs documentation, and exporting material to

Brazil, Belgium, and Sweden. Quickly address internal/external customer needs and resolve issues promptly.

Exhibit ability to communicate clearl y and effectively while utilizing excellent coordination and facilitatio n

skills to lead and evaluate the status of needs and to ensure timely completion of all projects and assignments.

Promote efficiency and quality control at all times, encourage safe work practices, rectify any actual or potential

hazards immediately, and ensure adherence to company and regulatory standards, guidelines, and protocols.

Recognized by management for anticipating problems, presenting effective solutions/recommendations, tea m

collaboration and leadership, exceeding work expectations, and consistently delivering outstanding results .

E DUCATION

Master of Science in Logistics and SCM, Embry-Riddle Aeronautical University, Daytona Beach, FL

Bachelor of Science in Aviation Management, Southern Illinois University, Carbondale, IL

Certification / Military Experience:

Six Sigma Master Certification, Green Belt, Lean Six Sigma Black Belt, Villanova University

Operations Officer / Supervisor, U.S. Air Force / U.S. Marine Corps, Spokane, WA / Irvine, CA

Computer: Microsoft Office, Logistics/SCM Systems, Databases, Research, Analysis, Reports, Documentation

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