Customer Service Data Entry

Sally Brandenburg

**** ********* ***. ************, ** 46241

Phone: 317-***-**** E-Mail: ******@***.***

Objective

Seeking a full time job to use my verbal, written, and technical skills for a company who offers a chance

for internal advancement.

Experience

Mail Clerk December 1980 – May 2013

Receive incoming accountable items from U.S.P.S, FedEx, U.P.S. DHL and couriers.

Scan items that have a tracking number, x-ray, sort, and then scan them into the departments or

person they belong to and receive a signature on them when they are delivered.

Research undeliverable items from the point of moving to delivery within thirty minutes with high

accuracy. The amount of items could range from 30 to 200 items which most weighed from twenty

to seventy pounds.

Improvise when incidents happened which didn’t allow normal workflow to continue regularly.

Provide outstanding customer service for various parts on the mail department.

Finish select jobs using a ten-key calculator.

Audit the tracking numbers of daily reports for incoming and outgoing items. Also, use official mail

systems such as UPS and FedEx’s computers to sort and deliver U.S and inner-office mail in a timely

manner.

Run a Pitney Bowes Meter machine to put postage on mail.

Education

Ben Davis Graduated 1979

Focused on business, home economics, and English. I am a hard worker and I work well alone or with a

group. Also, I help customers and fellow employees when needed in a courteous way.

Noteworthy: Perfect attendance and always on time.

Skills

Verbal, Written, Technical, Microsoft Suit, Pack and Track program, Customer Service, Teamwork, and

Billing Systems.

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