Customer Service Data Entry

M ichael Capobianco

** ****** **** *****

West Hempstead, NY 11552

Cell: 516-***-**** ************@*******.***

Objective

As an ambitious and self-motivated individual I would like to become an asset to your company by

applying my strong sense of work ethic, experiences, and education.

E ducation

Hofstra University Fall 2012-June 2014

Bachelors in Business Administration

Frank G. Zarb School of Business

Marketing Focus

Dowling College Fall 2010-Spring 2012

Marketing Major

Honors and Awards: Dean’s List (2010)

P rofessional Experience

King Kullen October 2011 – November 2013

Book Keeper / Customer Service Clerk

• Shortly promoted to bookkeeper after being hired as a cashier

• Responsible for managing large sums of money

• Oversaw cashier draws and monitored compliance

• Handled bank pickups as well as drop offs

• Worked with customers to assure quality of service

• Certified Western Union agent

• Managed employee schedules and breaks

• Intensely t rained in tobacco and alcohol policies

• Created large bundles of funds for bank pick up

• Responsible for the back office and all its daily activities

Lanzello Construction May 2009- September 2010

Office Management Assistant

• Met with clients and perspective customers

• Assisted in preparation of various Banking Department audits

• Liaison between clients and account executives

• Prepared general correspondence, typing invoices

• Ensured communication and satisfaction of deadlines through execution of dated

correspondence

• Performed data entry, filing, storing, and updating client’s records

• Documented marketing techniques such as collection and distribution of portfolios

• Executed errands for the office and for account executives

• Scheduled appointments for interviews

• Performed all clerical work

Volunteer Work

Island Harvest

• Participated in food bank donations

Coca Cola Charity

• Took part in multiple community events such as “Plant 1000 t rees for New York”

Special Skills

• Proficient in Microsoft Word, MS Office, Excel, and Power Point

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