Customer Service Data Entry

Joseph Anderson

Phlebotomist CPT*****

San Diego, CA

*******@*****.*** - 206-***-****

To obtain the position of phlebotomist where my knowledge of phlebotomy related processes would be

enhanced while providing accurate and compassionate care.

WORK EXPERIENCE

Volunteer Phlebotomist

American Red Cross - San Diego, CA - July 2014 to Present

Timely and accurate collection of urine and blood samples

• Utilized Universal Precautions at all times

• Readied patients for their urine or blood tests

• Sanitized and made other preparations for blood collection

Phlebotomy Intern

Marine Corp Recruit Depot - San Diego, CA - 2014 to Present

Collected, labeled and processed the patient samples for testing

• Patient identification and preparation

• Accurate processing of DNA cards

• Patient Privacy and document shredding

Customer Service

Provide Commerce - San Diego, CA - November 2013 to May 2014

Provided superior customer service

• Answered incoming calls to place orders and address questions

• Consistently met quality service levels and other identified performance targets

Performing Artist

Seattle Dance Project - Seattle, WA - May 2007 to March 2011

Danced principal roles in newly commissioned works

• Participated in post performance forums

• Instrumental in the development of the creative process

EDUCATION

Phlebotomy

Universal School & Colleges of Health & Human Services - San Diego, CA

2014 to 2014

Arts Administration

Indiana University - Bloomington, IN

1991 to 1993

ADDITIONAL INFORMATION

SKILLS

• Skilled in maintaining safety for blood collection and handling

• Experienced in Venipuncture and Capillary puncture techniques

• Capability of reviewing and executing doctors orders

• Skilled at storing the blood samples safely

• Caring for the patients and donors

• Assuring quality

• Tracking the collected blood specimens by tagging, dating and notation

• Assuring safety of patients while taking blood samples

OTHER SKILLS

• Good data entry skills

• Multitasking skills

• Good in oral and written communications

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