Administrative Assistant Customer Service

Christine Scarola

*** **** *** ******, *******, New Jersey, 07002,201-***-****, *******@*******.***

Objective: To obtain a position where my experience and skills in Property Management and Administrative Assistant can be utilized to enhance daily operations and promote long term success.

Experience: Property Manager/Administrative Assistant

August 2008 – Present

Hudson Equities Management / Jersey City, NJ

Answering telephone with rent questions and/ or complaints

Accounts Receivable / Payable

Follow up with each Superintendent in regards to multiple buildings

Handling all phone calls in reference to apartment rentals

Opening of mail correspondence

Recording rent payments and bank deposits

Timesheets

Speaking with vendors for property services

Calculating monthly deposit tickets

Property Manager

May 2004- April 2008

Tag Investment Properties / Garfield, NJ

Managed 5 apartment buildings with 150 + tenants

Filed and responded to tenant phone calls and concerns

Oversaw building superintendents

Coordinated and supervised building repairs and improvements

Developed and distributed correspondence with tenants including rent increases

Sent out late rental payment notices

Organized accounts payable and accounts receivable documentation

Represented the company in court to settle tenant court cases

Ordered, inventoried and distributed office supplies

Scheduled move in and move out dates for tenants

Prepared tenant leases

Administered and evaluated credit reports for tenant applications

Updated and maintained company files

Utilized various computer systems for data input

Administrative Assistant

September 2003- March 2004

Alyon Technologies / Secaucus, NJ

Handled calls and promptly forwards them to appropriate person

Typed letters, reports

In-depth receptionist skills and coordinating skills

Immense ability to schedule appointments and maintain calendars

Assisted the VP with daily Admin functions

Filed, copied, printed checks

Provide administrative/secretarial support for the department/division

Knowledge of supplies, equipment and services, ordering and inventory control

Organize, sort and assign mail distribution for all employees

Responsible for scheduling meetings for all employees; escort visitors to staff Members’ offices, along with provides hospitality service arrangements as requested

Education: Mary J. Donohue, Graduated 1986

Bayonne High School, Graduated 1990

Farleigh Dickenson College, attended one year

Programs & Skills: MS Word, MS Excel, Planning and Scheduling, Customer Service, Telephone Reception, Email, Matrix, Internet Research, QuickBooks, Sage Timerline, TS Main for Timberline

References: References are available on request.

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