Customer Service Medical

KIMBERLY RILEY

**** * **** **, *******, IL ***** • Cell: 773-***-**** • k **************@*****.***

Professional Summary

To obtain the position of a Phlebotomist in an effort to utilize my knowledge of Phlebotomy related

processes and other medical protocol.

Skills

8 years experience Medical Assistant

8 years experience blood draw, venipunture

Capillary technique of patients from all age

groups

High level customer service

Team player

problem solver/self starter

Advanced in Microsoft word

Epic/Meditech knowledge

Knowledge of medical terminology

Work History

Medical Assistant, 2006 to 2013

Access Community Health Network – Chicago, IL

Prepare patients for treatments.

Record vital signs.

Maintained accurate records of patient care, condition, progress and concerns.

Tested and recorded blood glucose levels.

Perform immunization on adults/infants.

Perform basic lab testing/ blood draws.

Changed sterile dressings.

Scheduled and accompanied patients to medical appointments.

Maintained a clean, healthy and safe environment.

Performed clerical duties, such as word processing, data entry and answering phones.

Monitored expiration of medical supplies and medications.

Perform EKG's.

Certifications

Malcolm X College 2012-2013 Chicago IL

National Phlebotomy Association, inc

certification #20-1002y113

Center for Employment Training 2005-2006 Chicago IL

Medical Assistants Certificate

900 Clock Hours completed

HIPPA certification

Crane Technical Prep High School 2000-2004 Chicago IL

Diploma obtained

Reference available upon request

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