Receptionist
Resume:
Arlene Beverly
College Park, Georgia, 30349
*********@*****.***
WORK EXPERIENCE
American Property Services Providence RI
Secretary Jan 2014 – Sep 2014
• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling
appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific
destinations.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Hear and resolve complaints from customers or the public.
• Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators
or computers to work with pay records, invoices, balance sheets, or other documents.
• File and maintain records.
• Schedule appointments and maintain and update appointment calendars.
• Take orders for merchandise or materials and send them to the proper departments to be filled.
• Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
Rhode Island Billards Bar and Bistro Providence RI
Bartender/ Waitress Jan 2014 – Jun 2014
• Collect money for drinks served.
• Check identification of customers to verify age requirements for purchase of alcohol.
• Clean glasses, utensils, and bar equipment.
• Balance cash receipts.
• Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
• Serve wine, and bottled or draft beer.
• Clean bars, work areas, and tables.
• Serve snacks or food items to customers seated at the bar.
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Inform customers of daily specials.
Epoch of Norton Norton RI
Head Receptionist Jan 2013 – Aug 2013
• Answer telephones and direct calls to appropriate staff.
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
• Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software
applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Hear and resolve complaints from customers or the public.
• Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators
or computers to work with pay records, invoices, balance sheets, or other documents.
• File and maintain records.
• Provide information about establishment, such as location of departments or offices, employees within the organization,
or services provided.
• Receive payment and record receipts for services.
• Schedule appointments and maintain and update appointment calendars.
Harris Health Care North Central Falls RI
5900 Riverdale rd apt. G02 College Park,, Georgia,, 30349 401-***-**** *********@*****.***
Activities Assistant Nov 2010 – Jan 2011
• Counsel and encourage patients to develop leisure activities.
• Instruct patient in activities and techniques, such as sports, dance, music, art or relaxation techniques, designed to meet
their specific physical or psychological needs.
• Encourage clients with special needs and circumstances to acquire new skills and get involved in health-promoting
leisure activities, such as sports, games, arts and crafts, and gardening.
• Keep records or prepare reports for owner or management concerning visits with clients.
• Submit reports and review reports or problems with superior.
• Oversee day-to-day group activities of residents in institution.
South Providence Neighborhood ministries Providence RI
Counselor Apr 2010 – Mar 2011
• Counsel students whose behavior, school progress, or mental or physical impairment indicate a need for assistance,
diagnosing students' problems and arranging for needed services.
• Maintain a safe play environment.
• Observe and monitor children's play activities.
• Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
• Keep records on individual children, including daily observations and information about activities, meals served, and
medications administered.
• Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
• Instruct children in health and personal habits, such as eating, resting, and toilet habits.
• Create developmentally appropriate lesson plans.
• Read to children and teach them simple painting, drawing, handicrafts, and songs.
• Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
EDUCATION
LINCOLN TECHNICAL COLLEGE Lincoln, RI
Medical Coding and Billing, Sep 2012
• 3.8 gpa
TOLMAN Pawtucket, RI
High School Diploma, Jun 2009
ADDITIONAL SKILLS
• Type 40+ wpm Medical Software Proficient with ICD-9, CPT, HCPCS Electronic Health Records/ Scheduling
Medicare/Medicaid Medical Terminology Aware of HIPAA, OSHA, and JCAHO regulations Medical Office: Word,
Excel, and PowerPoint
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