Sales Process

CURRICULUM VITAE

NAME : Urmi Mukherjee

Sex : Female

PERMANENT ADDRESS : 265, K.P.Main Road, Ayra Apartments,

O. Haltu,

Kolkata- 700

*** (West Bengal)

CONTACT NOs : Mobile - 974-***-****, (LL) 033-

24846805

E-MAIL :

****.****@**********.***,

***************@*****.***

DATE OF BIRTH : February 14, 1977

Carrier aspiration : To Work in a Professional and

Competitive Environment with Opportunities to Learn and Grow with the

Organization & to Excel in related field.

Work experience : Worked as Technical Associate for

WIPRO -Kolkata from October 2008 to November 2009 for resolving technical

problems related to computer functioning (hardware & software) at customer

end thru non voice/e-mail process.

: Worked as CCE

(part-time) in Vishnu

Solutions from March 2011 till August2011 for outbound Sales process-

international & later for inbound -domestic Exide process (voice).

: Worked as CCE in

Conservia Business Solutions from December 2012 till May 2013 for outbound

tech-support process

& later for survey process- international (voice).

: Worked as CCE

in CAPSINUS TECHNOLOGY LIMITED from May 2013 to October 2013for survey and

tech-support process (outbound voice).

EDUCATIONAL QUALIFICATION :

Year Exam Passed Institution/University Percentage

2008 B.A. (Economics Spl.) I.G.N.O.U., New Delhi 53.22%

1996 HS.C. C.B.S.E. Kolkata 50% (approx)

1994 S.S.C. C.B.S.E. Kolkata 50%

(approx)

Additional qualification : Fundamentals of

computers

MS Office, Windows98, Win Xp,

IT Fundamentals & Computing

Course from

NIIT.

Contd 2

Present Curriculam activities : CompletedA+ (hardware

PCTechnician)

JAN2010-

NOV 2010 and N+

(Networking

Fundamentals) Course

NOV2011-

Oct2012 from NIIT -Kolkata

Language, known : English, Hindi, Bengali,

(Marathi -less fluent)

Extracurricular activities : Participated in inter-

school/Maggi Quiz

contest,

Music & sports.

Expected CTC : Negotiable

Urmi Mukherjee

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