Office Staff Sales

Judy gatewood

**** ******* ***** **** # **** Kennesaw, GA 301**-***-*** 2012

**********@*****.*******.***

Office Manager

Experienced, skilled business professional with a versatile administrative support skill set

developed through experience as an Office Manager, Analyst and Accounting Specialist.

Excellent in resolving employer challenges with innovative solutions, systems and process

improvements proven to increase efficiency, customer satisfaction and the bottom line.

Possess excellent verbal and written skills and flexible to changing conditions and has the ability to

work under pressure.

Offer advanced computer skills in MS Word, Excel, PowerPoint, Outlook, Access, AS400 and

Oracle systems.

Improve customer satisfaction by 40 percent in a 24 month period.

Key Skills

Office Management Report & Document Preparation Records Management

Teambuilding Spreadsheet & Database Creation Meeting & Event Planning

Staff Development & Training Payroll, Accounting & Accounts Inventory Management

Auditing, Process Sales Orders Payable/Receivable Strong Organizational &

Interpersonal Skills

Experience

Overby Seawell Company, Kennesaw, Ga

Data Entry – 08/11 – Present

Prepare data by entry compiling and sorting information; establishing entry priorities.

Enter customer and account data by inputting alphabetic and numeric information on keyboard or

optical scanner according to screen format.

Maintain data entry requirements by following data program techniques and procedures.

Verify enter customer and account data by reviewing, correcting, deleting, or reentering data;

combining data from both systems when account information is incomplete; purging files to

eliminate duplication of data.

Customer account changes & upgrade by inputting new data; reviewing output.

Maintain operations by following policies and procedures; reporting needed changes.

Maintains customer confidence and protects operations by keeping information confidential.

Grady Health System

Data Entry Technician, 09/10 07/2011

The responsibilities of the data technician is to effectively, while efficiently and accurately abstract

medical record chart information from the current patient’s paper chart and input the data,

information into Epic EMR system. Possess strong organizational, written and verbal skills.

Navigate with ease through Microsoft Office products.

Judy Gatewood

Page two

Purdue Pharma, Atlanta, Georgia 2008 2010

Office Manager, 03/08 08/10

(temp via Account Abilities Agency),

Manage office staff while serving as planner, arranging meetings, conferences, travel supporting

the Regional Director. Provide office support to all senior level sales managers and sales reps.

Prepare special internal reports, by gathering, summarizing, and analyzing data. Supervised and

trained all office staff and oversaw departmental operations and delegated tasks to ensure

timelessness accuracy. Decrease office expenditures 15% by implementing needed controls on

stock/supplies and order procedures. Recommends changes when necessary and assists in

implementation of new processes. Develop presentations using PowerPoint. Proficient in payroll

accounting processes: accounts payable & accounts receivable, record transactions; process sales

orders, auditing, pricing sales credit discrepancies. Organizational skills, verbal, writing skills,

and proofreading.

PAETEC Atlanta, Georgia 2007 2008

Office Manager, 09/07 02/08

(temp via Superior Staffing Agency),

Manage procedures processes for an entire office staff & managers, planning, arranging meetings,

conferences, and scheduling travel while supporting the Regional Director. Supervised and trained

all office staff and oversaw departmental operations and delegated tasks to ensure timelessness

accuracy.

Created, developed and formatted internal reports from various software systems. Exchanged

information and coordinated with team members in and outside of sales office. Commission audit

based on sales order processing. Work with sales managers to research pricing, or sales credit

discrepancies. Handled a busy phone system, functioned as primary liaison to customers and

ensured a consistently positive customer experience. Initiated high level of personal track;

integrity, with timely accurate correspondence. Communication skills: communicate orally and

written clearly and concisely.

Education

B. S. Business Management University of Phoenix ~ Management 10/2007

3.0 GPA

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Relevant Coursework includes Business Communications and Critical Thinking,

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Foundations of Business, Strategic Management, and Ethics and Social Responsibility

Contact this candidate