Sales Customer
Resume:
HEATHER LONG
Lancaster, PA ***01
********@*****.***
WORK EXPERIENCE
Leasing Professional, Solomon Organization, LLC May 2014 – Present
Greet prospects. Ask probing questions in order to best recommend a new home. Show model apartments and town homes with thorough knowledge of floor plans and amenities. Overcome prospect objections with helpful information. Manage prospect application process. Review applications and obtain required documents. Screen approvals to present to management. Compose lease. Sign and review contract with tenant. Keep detailed notes on guest cards, both written and electronic. Comply with Fair Housing laws.
Sales Consultant, CarMax August 2013 – May 2014
Greeted customers and assess needs. Made customer tailored recommendations based off of needs. Processed finance applications. Kept detailed notes on interactions with each customer. Review stipulations based on bank requirements. Answer phones and respond to emails from offsite customers.
Valet, Towne Park, LTD. July 2012 – May 2013
Greeted customers, opened doors and helped with luggage. Issued numbered tags to customer matching tags on dash for locating vehicles. Cataloged customer’s keys using tags and kept lock box organized for delivery. Collected numbered tags from customers used to locate and deliver vehicles. Inspected vehicles for damage. Calculated parking charges and processed cash or credit.
Sales Associate, Finish Line June 2008 – July 2011
Had a thorough knowledge of products and promotions to better market and sell to customers. Demonstrated use of products. Boxed and labeled outgoing shipments. Created window and in-store displays. Calculated total cost of sale and processed cash or credit.
SKILLS
Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Drawing, Photography, Some HTML and CSS Experience, Writing, Organization, Problem Solving
EDUCATION
Degree In Progress – Major: Public Relations
Howard University, June 2011 – June 2013, 3.0 GPA
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