Customer Service Medical

RUEKIA PITTS

**** ******* ***** *******, ** *****. Cell 678-***-****

**********@*****.***

Objective: To obtain a position in the customer service industry where my experience

and education as a CSR can benefit my employer

Education: Cambridge Institute Atlanta, GA

Diagnostic Ultrasound 2013

Sanford Brown College Atlanta, GA

Medical Biller & Coder Certificate 2012

Sanford Brown College Atlanta, GA

Medical Assistant Certificate 2009

Experience:

Medical Weight Loss Solutions East Point, GA

Medical Assistant 10/2011 to 4/2012

• Performed general office duties such as answering telephones, taking dictation and

completing insurance forms

• Greeted and logged in patients arriving at office and clinic

• Interviewed patients to obtain medical information and measured their vital signs, weight,

and height

• Explained treatment procedures, medications, diets and physicians' instructions to

patients

Dr. James E. Gleason MD, PC (Family Practice) Atlanta, GA

Medical Assistant (Externship) 02/2009 to 04/2009

• Inventoried and ordered medical, lab, and office supplies and equipment

• Changed dressings on wounds

• Cleaned and sterilized instruments and disposed of contaminated supplies

• Scheduled appointments for patients

• Recorded patients' medical history, vital statistics and information such as test results in

medical records

• Prepared and administered medications as directed by a physician

• Collected blood, tissue and other laboratory specimens, logged the specimens, and

prepared them for testing.

• Explained treatment procedures, medications, diets and physicians' instructions to

patients

• Set up medical laboratory equipment

• Prepared treatment rooms for patient examinations, keeping the rooms neat and clean

Atlanta Plastic & Reconstructive Surgery Atlanta, GA

Front Desk / Medical Record / Medical Assistant 01/2006 to 04/2008

• Answered phones and scheduled appointments

• Filed charts along with sending out medical records

• Call insurance companies to verify eligibility

• Incorporated EMR into the company along with training staff members on software

• Handle all IT work involving EMR and any upgrades

• Assisted Dr. with wound care and conducted triage to assets patients

• CPR certified

Staffing One Inc. Decatur, GA

Various job titles 2002 to 2006

• Properly organize and file medical records for a mental health facilities

• Receptionist for a radio station

• Mail Room

• Telemarketing

References available upon request

Contact this candidate