Customer Service Sales

John Eastman

**** *** *** * - ******, FL ***** - 239-***-**** -

***********@*******.***

Service professional with 15 years experience combined with 6

years managerial experience. Strong analytical and planning

skills, combined with the ability to coordinate the efforts of

many to meet organizational goals. Productive and efficient work

habits without supervision. Self-motivator.

Professional Experience

A solid background in sales and customer service experience

Additional supervisory and training experience

Employment History

Route Sales Representative Oct 2011-Present

Frito Lay

Consistently exceeding sales and service goals

Consistent top performer for Naples District

Growing account sales by building rapport with

customers, selling displays, and providing Oct 2009-Oct 2011

superior customer service

Safety team member and Naples Route Trainer

Caddie

Naples National Golf Club Aug, 2006-Sept

Provided superior customer service to very 2009

demanding individuals

Runner up Caddie of the year 2010

Location Manager

Hertz Local Edition

Raised customer service levels, maintained revenue levels,

increased sales, attained 2 new accounts, managed fleet of 1600

vehicles, supervised 30 employees at the Naples Airport Location.

Maintained consistent revenue through tough economic conditions,

keeping revenue levels even with prior year's revenue figures by:

Gaining the trust of body shop and dealership owners by exceeding

expectations in delivery and pick up.

Increased employee morale through open communications, staff

development, trust, integrity, and leadership.

Control fleet cost, size, and maintenance to maximize revenue and

profitability

Member Assistant 2001-2006

Naples National Golf Club

Outside Operations Manager for 4 of 5 Years

Scheduling outside operations staff.

Set up tournaments, practice facility, golf carts.

Handled special projects as assigned by the Director of Golf.

Education

Bachelor of Science, Business Administration 2001

Glenville State College, Glenville WV

Major: Marketing

100% of total college expenses earned through full-time and

part-time employment.

Member of 2000 Regional Champion Students in Free Enterprise team

Additional Training

Professional Sales Strategies, Sales Excellence Training,

Diversity Training, Interview Training, Reasonable Suspicion

Training, and Employee Coaching.

Contact this candidate