Customer Service General

BILLY JI

408-***-**** *********@*****.***

EDUCATION AND HONORS

San Diego State University San Diego, CA Graduated Cum Laude in 2014

B.A. Biology

3.50 GPA

RELEVANT COURSEWORK

General Biology, Organismal Biology, Molecular Biology, Microbiology, General Chemistry, Organic

Chemistry, Biochemistry, Calculus, Rhetorical Writing, Creative Writing

RELEVANT EXPERIENCE

Experience with general lab procedures and techniques that include: Organic chemical synthesis and

purification, growing and plating bacterial cultures, running polymerase chain reacti ons, gel electrophoresis,

staining, various forms of chromatography, and working with enzymes and inhibitors.

VOLUNTEER EXPERIENCE

Main Ambassador to the E.R. San Diego, CA June 2013-Present

Sharp Grossmont Hospital

Greeted, comforted, and led visitors to their injured and sick loved ones.

Ensured patients’ well-being, stocked healthcare supplies, and assisted health care workers when asked to.

Recognized by California Senator Joel Anderson for outstanding volunteerism.

General Volunteer San Diego, CA August 2012-May 2013

Alvarado Medical Center

Discharged patients on wheelchairs, kept them company and waited until their ride arrived.

Assisted health care workers when asked, primarily by running samples of urine, stool, and blood to the lab.

Greeted visitors and patients and directed them to where they needed to go.

General Volunteer San Diego, CA August 2011-May 2012

Circle K.

Partnered with Embrace to feed the homeless downtown once or twice a week.

Participated in clothing collection and distribution in downtown San Diego.

WORK HISTORY

Cook/Cashier San Diego, CA June 2012-June 2013

Aztec Market

Made food for a freshman dormitory, sharpened my efficiency and focus through many dinner rushes.

Managed the register with a focus on customer service, counted and delivered cash at the end of each

shift.

LEADERSHIP AND TEAMWORK

Scholarship Chair September 2012-September 2013

Phi Delta Theta Fraternity

Inspired and helped members maintain/improve their cumulative grade point average at San Die go State

University using incentive programs, workshops, and tailored information.

Social Director September 2013-May 2014

Golden Key International Honor Society

Conducted enjoyable recreational activities for the general members to socialize and network with each other

as well as with professionals.

Contact this candidate