EDUCATION
Columbia University, Fu Foundation School of Engineering
New York, NY
Master of Science in Engineering Management Systems
Dec. 2008
. GPA 3.7, GMAT 770 (99%), GRE (Quantitative 800, Verbal 640)
Shanghai Jiao Tong University (Ranked 4th in China)
Shanghai, China
Bachelor of Science in Applied Mathematics
Jul. 2007
. GPA 3.5
. Scholarship for Academic Excellence 2004, 2005, 2006 (Top 5%)
WORK EXPERIENCE
Reputation Institute (Global Leader of Reputation Management with Fortune
100 clients) New York, NY
Senior Consultant
Sep. 2013 - Present
. Developed analytical insights as the leading statistician in 80
global and regional projects on marketing and public perceptions
across a wide range of industries such as construction,
pharmaceuticals, financial services, insurance, retail,
telecommunications and consumer goods.
. Responsible for or involved in analytical insights for projects
that contribute to 50% of North American revenue and cover topics
including Communication Channels, Messaging, Stakeholder Support,
Consumer Behavior, Business Impact of Reputation and Corporate
Social Responsibilities.
. Secured a $1M contract for 2014 with a major insurance company by
leading statistical analyses and modeling on its 2013 Multi-
Stakeholder Reputation study and making on-site client
presentations.
. Conducted advanced statistical modeling in market research. Methods
include: Regressions, ANOVA, Cluster Analyses, MaxDiff, Conjoint,
Factor Analyses and Structural Equation Modeling
. Designed questionnaires and samples for studies on various
stakeholders (including the general public, employees, opinion
influencers, customers and special audiences).
Consultant
Sep. 2011 - Aug 2013
. Led team of 3 data analysts in the 2012 Global RepTrak Pulse study
of more than 2,000 companies in 30 countries across 30 industries.
Results published by Forbes magazine.
. Developed an innovative reputation risk management methodology and
tool. Tool adopted by a major European bank as part of standard
work process across marketing and public relations.
. Expanded company offering by acquiring and applying new analytics
to 7 projects. Trained consultants globally on its application.
. Generate around $ 200K in labor productivity improvement by
automating the data processing / export process for global offices.
Risk Data (Asset management firm serving over 100 financial institutions
worldwide) New York, NY Business Analyst
Nov. 2010 - Jul. 2011
. Expanded business with major financial institution by $100K by
presenting risk analysis results to senior-level quantitative
investment professionals.
Global eProcure (A spin-off of Accenture)
Clark, NJ
Associate Consultant
May 2009 - Oct. 2010
. Built relationship with client employees from different levels to
gain their support on consulting projects and presented to senior
level clients on project progress and savings goals.
. Realized total savings of $5M for clients in various indirect
sourcing categories, including travel and MRO (maintenance,
repairs, and operations), through spend data analysis, RFP process
and negotiations.
OTHER
Language Skills: Chinese Mandarin (Native Speaker), English (Fluent)
Computer Skills: SPSS, Advanced Excel, SQL, Python, Intermediate level on
VBA, Matlab, SAS and R
Hobbies: Drawing (studied at Cooper Union, Continuing Education), hiking,
international travel, culinary arts