Customer Service Front Desk

Location:

Posted:

September 12, 2014

Andrew C. Nnadi

O bjective

To obtain a position within this organization and using the skills I have acquired to become Man-

ager or higher position by always providing excellent customer service, following all company

guidelines and maximizing proﬁts for my employer.

E xperience

Senior Teller: Hudson City Savings Bank; Livingston, NJ 2010-2013

My main responsibilities included opening and closing the branch, maintaining an accurate cash

drawer daily, verifying multiple forms of identiﬁcation, ﬁling documents, complying with and enforc-

ing federal security procedures, providing excellent customer service and much more.

Lead Bartender: AMC Dine In Theatres West Orange, NJ 2013-Present

Provide excellent customer service. Verify ID and proper drinking age for all customers attempting

to obtain alcohol. Support my team in any aspect necessary to accomplish our goals.

Track & Field Coach (Seasonal), W. Orange Rec Dept: W. Orange, NJ 2008-present

Development and implementation of a strength and conditioning program designed to instruct

and improve the quality of young athletes ages 8-14. Teaching the techniques and conﬁdence

needed to be a ﬁrst rate athlete.

Front Desk/Instructor YMCA Livingston, NJ 2009-2011

As a front desk associate I was required to schedule appointments for the building at large, take

and process payments for classes, membership and the like, as well as answering the phone and

directing the call to their appropriate destinations. My job responsibilities extended to instructing

group classes occasionally and providing security for the building in emergency situations.

E ducation

Montclair State University- Business Major in progress

Skills

I have extensive experience handling very large amounts of cash and processing transac-

tions with or without the use of machine. I have supervisory and leadership experience. I am quick

and efﬁcient in performing my duties regardless of the job or setting. I am punctual and polite at all

times to all people. I work well under pressure and am a team player when it comes to accomplish-

ing tasks and helping my coworkers and superiors reach their own goals. I learn fast and know to

ask for help with the things I donʼt know rather than make a costly mistake. I also have a very posi-

tive disposition that I bring with me where ever I go. My township entrusted me to create and run our

recreational track and ﬁeld program and we have been the top performing team annually since

2008. I have retail experience and am a self starter committed to whatever task I am assigned.