Senior Operations Leader - Quality, Production, Continuous Improvement
Resume:
Paul S. Kidd Page *
PAUL S. KIDD
Springfield, Tennessee 37172
615-***-**** ********@*******.***
Professional Profile
Production and quality systems Team builder, leader, and facilitator
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manager
System building specialist Organizational culture change agent
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Data driven statistical thinker Trainer and mentor
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Certified Lean Six Sigma Black Belt Process improvement leader
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ASQ Certified Manager of ASQ Certified Quality Engineer
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Quality/Organizational Excellence
Professional Experience
Jamison Bedding Inc., Gallatin, TN 2012 –
2014
Quality and Engineering Manager
Responsible for the quality system, quality inspection, and process engineering in a bedding
manufacturing plant.
Established production quality measures driving improvements in first pass quality as
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well as customer returns measures driving reductions in returns.
Led projects such as the installation of a new finished goods conveyor and product
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inspection area and process improvement of glue application in mattress sub-assembly
construction.
Managed the interface between production and suppliers as well as production and
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customers. This improved the perception of the manufacturing organization with both the
customers and sales staff.
Developed a quality management document control system needed to ensure process
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changes were properly implemented for long-term success.
Self Employed, Springfield, TN 2009 – Present
Quality Management and Performance Excellence Consultant
Responsible for providing quality management and performance excellence services to manufacturing, healthcare, and
municipal organizations.
Assessed organizations against the Malcolm Baldrige Criteria for Performance
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Excellence as a part of the 2009-2014 Board of Examiners for the Tennessee Center for
Performance Excellence. Elected an Affiliate Board Member to the Board of Directors for
TNCPE in 2011 serving in an advisory capacity.
Coached organizations on the use of the Malcolm Baldrige Criteria for Performance
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Excellence as a holistic tool for continuous improvement.
Marketed Statistical Process Control solutions to manufacturing organizations using
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DataLyzer real-time SPC software.
Led the Robertson County Chamber of Commerce Technology Committee responsible
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for improving broadband internet access to the underserved, rural sections of the county.
Paul S. Kidd Page 2
GAF-Elk Corporation, Nashville, TN 2003 –
2009
Quality Manager/Process Engineer
Responsible for the quality system, the quality control laboratory, the environmental systems, and batch house process
improvement in a fiberglass production plant.
Achieved five years with no quality laboratory injuries by improving test and sample
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collection safety and by writing job safety analyses for all tasks. As part of the plant
management staff, achieved a reduction in OSHA injury rate from 7.7 to 1.3 injuries per
200,000 hours worked.
Completed over two years with no quality returns through improved communications,
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data sharing, and plant visits with customers.
Reduced raw material variation through improved communications, data sharing, and
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plant visits with suppliers. Eliminated a major supplier due to consistently high variation.
Decreased off-quality material production from 3.6% to 1.8% using statistical process
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control, transferring testing to production, and visual factory methods.
Cut test variation as a percent of total variation from 30% to 15% for product moisture
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and from 42% to 17% for loss on ignition.
Self Employed, Nashville, TN 2000 – 2003
Manufacturing Quality Contractor
Responsible for enabling manufacturing firms to achieve quality and productivity goals by reducing variation through
Integrated Process Management and Statistical Process Control as a contract Project Manager.
Delivered implementation training to clients in various industries resulting in successful
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start-up of process management systems. Clients included a metal coating facility, an
aluminum producer, and a multi-plant lead and zinc smelting operation.
Performed pre-contract quality assessments to determine the state of the client’s quality
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system and whether successful implementation of Integrated Process Management was
possible.
Ensured clients had properly functioning process management systems by providing
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follow-up analysis for six months following implementation.
Enabled clients to determine the correct path forward for reducing variation of
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manufacturing processes by providing statistical analysis of process capability.
Eastman Chemical Company, Kingsport, TN 1981 -
1999
Senior Mechanical Engineer
Multiple assignments with increasing responsibilities including Process Improvement Engineer, Manufacturing Staff
Engineer, Personnel Services Representative, Operations Manager, Manufacturing Special Projects, and Innovation
Project Manager.
• Facilitated the management of fiber technology innovation projects having a net present value of more than $100
million.
• Trained new project managers in the utilization of the company innovation process and in the management of
cross-functional project teams.
• Led a team of three area managers and nine operators in the development and implementation of an Integrated
Process Management system that increased grade 1 yield from 89% to 95%, valued at $6 million annually.
Paul S. Kidd Page 3
• Managed a fiber manufacturing area responsible for producing approximately 50 million pounds of product
annually. Experience includes obtaining ISO certification, winning the Malcolm Baldrige National Quality Award,
and supervising eight shift leaders responsible for approximately 80 hourly employees.
• Coached four shift teams through changing from traditional to self-directed work teams. Led a cross-functional
team that developed an operations skill certification process.
• Directed three capital projects of approximately $1 million each that resulted in product quality improvements.
• Developed technology that resulted in the improvement of product quality, process simplification, and process
standardization.
Education
Bachelor of Science, 1980 – Tennessee Technological University, Cookeville, TN
Major: Mechanical Engineering
Computer Skills
Skill Name Skill Level
Microsoft Word Intermediate
Microsoft Excel Intermediate
Microsoft PowerPoint Intermediate
Microsoft Outlook Intermediate
Microsoft Project Intermediate
Microsoft Access Beginner
IPM2002 SPC Software Expert
WinSPC Software Intermediate
Kepner-Tregoe eThink Beginner
QualTrend Data Mining Software Intermediate
Statit Statistical Software Intermediate
Wonderware InTouch HMI Development Beginner
DataLyzer Spectrum SPC Software Intermediate
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