Customer Service Data Entry

Roberta Paradis

** *********** ********, ******** ** 416-***-****

*********@*******.***

OBJECTIVE

To join a dynamic team where I can provide 100% dedication to customer

service care while growing with an organization on a long-term basis.

HIGHLIGHTS OF SKILLS

? Highly reliable with excellent work ethic reflected from long-term

employment with large-scale wholesaler

? Successful in providing 100% dedication to customer service care due

to excellent communication skills

? Solid skills in Microsoft Word & Excel with ability to showcase

company profits and growth

? Proficient in utilizing ACCPAC, Data Entry, Numeric Data Entry, SAP

with 100% accuracy

? Boosted sales on a continuous basis as a result of strong work ethic

and company loyalty

PROFESSIONAL EXPERIENCE

DISTRICT ADMINISTRATOR (1994 - 2004) & 2007 - 2014

B.M.S. Ltd. (Ontario) ~ 1994 - 2014

. Boosting company profits by over 200% by successfully managing

five (5) store locations

. Resolving customer inquiries in a short period of time due to

exceptional negotiation skills

. Enforcing company return polices in a diplomatic manner while also

delivering the best customer service care for thousands of

customers around the world

. Maintaining a highly-effective inventory system by inputting weekly

shipments in the POS system

. Travelling to informative trade shows throughout Canada, China,

Hong Kong & Australia

. Collaborating with B.M.S. (head office) in order to provide the

best customer service care

. Managing 120 accounts across Canada to generate continuous profits

& growth for company

. Collaborating with 10 team members on a daily basis which has

resulted in all monthly schedules to be continuously up-to-date and

accurate

CLIENT SERVICE ADMINISTRATION 2004 - 2007

Acro & Goss Industries (Ontario)

. Synchronized deliveries of valuable products to/from Canada and

the U.S.A. on a daily basis

. Handled inbound customer calls and orders for Goss in ACCPAC with

100% accuracy

. Processed payables/receivables for Goss while providing up-to-date

information for all managers

. Assisted with different types of administrative tasks in order to

meet all project deadlines

EDUCATION

BUSINESS ADMINISTRATION PROGRAM

Sheridan College (Brampton, Ontario)

This intensive program has prepared me to join a company with a focus

in the following areas:

* Marketing, Accounting, Human Resources and/or the Finance

Department.

References Available Upon Request[pic][pic][pic][pic][pic][pic]

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