Manager Project

Kristin D’Imperio

513-***-**** / ***************@*****.***

Expert in long and short term project management / international business management consulting.

Education:

Xavier University: Bachelor of Arts Degree - focus on Business Management (12/2001), State of Ohio Teaching Certificate, Procter &

Gamble Logistics College, Property (Freight) Broker Certificate

Computer skills:

Microsoft Office, EDI (standards and mapping), AS/400, SQL/XML & OLAP DBMS.

Experience:

Ohio Loan Officer, Personal Marketing and Customer Consultant, 2011-2014

- Make outbound calls to determine client needs and explain the home buying process, answer inbound calls.

- Help promote and organize home buyer seminars and special events via in house systems and social media.

- Customize and send marketing material, mailings and newsletters.

Education Services Group, Senior Sales Rep, 2007-2011

- Inside sales: up to 100 outbound calls per day to customers and prospects.

- Promoted and sold software training for Key Account using Constant Contact and Salesforce.

- Supported all customer needs / requests and guided customers towards targeted business solutions.

Total Quality Logistics, Account Executive / Manager, 2006-2007

- Inside sales: worked directly with customers to provide logistics solutions for business needs.

- Monitored load activity 24/7/365 to ensure product was picked up and delivered on time.

- Resolved potential problems and quickly resolved any issues as they arose.

- Liaison between manufacturer, shipper, receiver, carrier, and customer.

Dapper Company, Traffic Manager, 2005-2006

- Implemented and maintained an inbound and outbound material tracking system.

- Scheduled all inbound and outbound FTL and LTL shipments (all modes of transportation).

- Responsible for forecasting and production planning.

ZF Batavia / Great Oaks, Logistics Manager, 2004-2005

- Coordinated instructors and training materials for all courses.

- Tracked and maintained mandatory ongoing training for 1,400+ local UAW employees.

- Handled a $1M annual training budget: updated records and provided detailed reports as needed.

- Conducted various training courses as necessary.

Prestige Enterprise International, International Traffic Manager, 2002-2004

- Responsible for all international cargo routing and scheduling.

- Worked closely with FF’s, steamship lines, US Customs, motor carriers, and manufacturers.

- Documentation: International L/C, Export Declarations, Commercial Invoice, B/L, NAFTA / certificate of origin, P/L,

Insurance Certificate, Inspection Certificates, and Air Waybill, familiar with HTS / Schedule B classification system.

Procter & Gamble / BridgePoint, Inc., Project Manager / Data Analyst, 2000-2002

- Major Account / Outside Sales: liaison between both companies, placed onsite long term.

- Identified bottlenecks in international supply chain, daily analysis resulted in $1M savings.

- Team Leader for global projects resulting in a significant increase in data integrity.

- Super User / International Trainer: database administrator and trainer for North America, South America, and Europe.

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