Objective:
To obtain a position as a Customer Service Representative where I will be
able to implement my communication skills within a customer support
environment.
Experience:
August 24, 2005 – Present
Domino’s Pizza
Delivery Driver
My responsibilities include excellent customer service skills while handling
incoming telephone communication, carry-out assistance, and interacting
with customers when bringing deliveries to their door. Additionally, I proudly
assist with making quality Dominos food within a very highly productive
store. I strive to assist with store cleanliness at or above health code
standards.
1998 – 2005
Medco Health Solutions, Inc.
Customer Service Representative
I provided exceptional customer service within the call center for a
prescription manage care and home delivery pharmacy. I delivered
effective communication, customer support, and prescription benefit
representation for numerous clients, including the DOD, IBM, and
United Health Care. I received multiple reviews along with call
monitors acknowledging my high level of dedication to customer
satisfaction.
1997 – 1998
Eddie Bauer, Bothell, WA
Customer Service Representative
I provided excellent customer service within the Eddie Bauer catalog
call center answering customer inquiries, placing orders, and
describing product information.
Education:
July 27, 2012 – Present
Penn Foster College, Online/Home Education
Computer Maintenance Technology
I’m working on my 3rd semester toward an Associate Degree Program
within this field. I’m currently studying Security Awareness and HTML and
XHTML web page creation. Additionally, I’m currently preparing to take the
CompTIA A+ certification test to be a certified technician within the computer
maintenance technology and IT field. My QPA is 4.0.
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References:
Available upon request.