Technical Support Engineer
Resume:
House
No: *** Adarsh Nagar
Gail No:-*
Ballabgarh (Faridabad)
Pin Code:-121004
Mob:
E-mail:
***********@*****.***
Nitin Garg
Objective:
To join a required Organization which gives an opportunity for professional
growth & where I can utilize my full potential and Qualification for Mutual
Benefits?
Education:
Pursuing in B.A from A.L.U University
12th From N.I.O.S Board.
10th from C.B.S.E. Board .
WORK EXPERIENCE
From 14 JAN 2013 to 13 MAY 2013
Organization: Novel Vox
Client: IST NETWORK
Designation: Technical Help Disk
. Roles and Responsibilities: Resolving hardware and software calls.
. Provided Mail Support.
. To handle 1st level escalation for the Service Desk Team.
. Unlocking user id.
. New PC Installation and Configure.
. Mail Backup.
Re-addressing of Switches and Server
Could Computing Installation Cisco server
From 25 MAY 2013 to 30 NOV 2013
Organization: Tsg Global Pvt. ltd.
Client: WIPRO Project UIDAI (Aadhaar)
Designation: Technical Support Engineer and Supervisor
Roles and Responsibilities:
. Resolve all hardware problems
. Provide technical support related to aadhaar application.
. Resolve Printer problems.
. Aadhaar application installation.
. Data backup tjaken.
. Data tracking and uploading to CIDR.
. Resource activation on UIDAI portal.
Upgrading new ver. And patch
From 30 Nov 2013 to Till Date
Organization: progressive Infovision Pvt Ltd
Client: WIPRO Project UIDAI (Aadhaar)
Designation: Technical Support Engineer and Supervisor
Roles and Responsibilities:
. Resolve all hardware problems
. Provide technical support related to aadhaar application.
. Resolve Printer problems.
. Aadhaar application installation.
. Data backup tjaken.
. Data tracking and uploading to CIDR.
. Resource activation on UIDAI portal.
Upgrading new ver. And patch
-: Area of Technical Qualification:-
. Diploma in Computer Application (DCA) from G.P MANESAR (GURGAON)
. Diploma in Hardware & Networking from Brain wave institute Ballabgarh
Faridabad (Haryana)
-: Certifications:-
Certifications: - Microsoft Certified IT Professional
Certificates of Completion: -
> 70-640 Managing & maintaining a windows server 2008 environment
> 70-642 Implementing, managing & maintaining a Win server 2008
network Infrastructure.
> 70-646 windows server 2008, server Administrator
ID NO:- 9957824
-: Technical Skills:-
. Windows server 2003 enterprise edition
. Windows Server 2008 Enterprise edition.
. Active Directory 2003
. Exchange 2003
. TCP/IP: DNS, DHCP, WINS, Telnet.
. Microsoft Routing and Remote Access.
. Trust relationship
. Network support and configuration.
. Managing and maintaining users
. Managing DNS Server
. Network monitoring/sniffing.
. Certificate Authority.
. IP Sec
. Role transferring on server 2003.
. VPN Management
. Remote desktop, Remote Assistant.
. Exsi5.0 server installation.
. Cloud Computing installations.
-: Hardware skill:-
. Basic knowledge of compute
. Assembling & disassembling of PC
. Installation of windows (Xp,2003,vista,windows 7)
. Installation of software,antivirus etc
. Troubleshooting of PC.
. Configuration of LAN, WAN.
. Cabling of any cable of networking.
. Remote desktop
. Telnet
. Remote assistance
. Net meeting
Personal Information
. Father's Name : Sh. Umesh Kumar
. Date of Birth : 16/12/1992
. Marital Status : Unmarried
. Language Known : Hindi & English
Present
Address : H.N0 164 Adarsh Nagar Malerna Road
Near photo Studio wail Gail no 3.
PLACE: -Ballabagarh
DATE: -
Nitin Garg
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