Rajnish Kumar
Phone: +91-968*******
Email: ******.*****@*****.***
DOB: 08.01.1980
Objective
Leadership/Executive role in IT Sector solving business challenges and
seeking Organization's goals/objectives with excellence in people and
processes.
Profile Summary
Manager with 10+ Year of Experience in Telecom Domain:
Delivery, Resource & People Management
Hands-on-experience in Telecom BSS systems such as Mediation, Billing,
Provisioning, CRM application, Databases.
Experienced in Resource Management Demand fulfillment, Bench management and
Skills Capacity building
Project Management with expertise in:
End-to-end project implementation, scope management, effort & cost
Estimation, risk analysis, quality management, in line with best practices
&
Norms.
People management skills:
Capable of leading, coaching, mentoring employees, developing teams from
ground zero, building competency in challenge & hot skills.
Academic Details & Certification
2004: Bachelor of Engineering in Electrical Engineering from National
Institute of Technology Nagpur (NIT Nagpur) India.
2005: Sun Certified Java programmer
2010: Certified Software Test Manager (CSTM)
Career History
Dec '13 to Till Date, Capgemini India
Manager
Aug' 11 to Dec' 13 Capgemini India
Senior Consultant
Jun' 10 to Aug 11 CGI India
Senior Software Engineer
May'09 to Jun' 10 IBM India
Team Lead
Jan'07 to May'09 IBM India
System Engineer
Sept '04 to Dec '06 IBM India
Software Engineer
Capgemini India
Project Name: Everything Everywhere (T-Mobile & Orange):
Duration: Dec '13 Till Date
EE, formerly Everything Everywhere, is a mobile network operator and
internet service provider company in United Kingdom. It is the largest
mobile network operator in the UK, with around 28 million customers. It
operates under the EE, Orange and T-Mobile brands and currently only offers
its services within the UK.
Responsibility
. Managing End to End Testing delivery for EE Project for strategies
Programs which involves various systems and multiple vendors.
. Responsible to understand/manage customer's expectations and provide
quality deliverables in a consistent and timely manner.
. Communicating with clients regularly to understand changes in
requirements, scope & schedule.
. Daily/Weekly call with client to update progress & get visibility for
further planning.
. Track the testing progress and update in meeting with Project manager and
Budget holders.
. Technical leadership and management of teams.
. Customer Interactions, Vendor Interactions.
. Metrics collation and reporting internal and external stakeholders.
. Working on process and Productivity improvement in account level.
Project Name: Everything Everywhere (T-Mobile & Orange):
Duration: Aug '11 to Dec 13.
Managed a successful transformation in Provisioning domain from EE to
Sogeti /Capgemini and key contributor for Testing related to 4G launches in
UK on 2012.
Responsibility
. Managing Provisioning domain which consists of TMUK Provisioning, OUK
Provisioning, TADIG and Convergys Rater Team.
. Participate in design document review and provide the inputs.
. Accountable for providing the testing effort, estimation, adhering to
testing schedule.
. Walkthrough Test Plan with Client and other stakeholder.
. Guide and mentor the team members.
. Managing resources across the teams in the provident area.
CGI India
Project Name: Network Mediation (Bell Mobility, Canada):
Duration: Jun '10 to Aug 11
Network Mediation is Bell Canada's Mediation application for the HSPA
services provided. This application was developed using Oracle's Network
Mediation product with a CGI developed framework.
Responsibility
. Managing Network Mediation team consists of more than 10 people across
Bangalore, Hyderabad and Canada.
. Participate in design document review and provide the inputs.
. Accountable for providing the testing effort, estimation.
. Walkthrough Test Plan and Test Cases with Client and other stakeholder.
. Track the testing progress and update in meeting with Project manager and
Bell.
. Contact with third party system such as NM1, in system integration
testing.
. Accountable for testing deliverables.
. Role of quality assurance champion to check all defined processed are
followed across the project.
. Driving the automation in the project.
IBM India
Project Name: Comptel Mediation (Telefonica O2 UK):
Duration: May '09 to Jun '10
O2 is an Umbrella project providing Enterprise solutions in Mediation,
billing and Customer Care to O2 UK.
(One of the largest Mobile Service Provider in UK).
Responsibility:
. Team Lead for upgraded Comptel Mediation Event Link 6 on AIX.
. Review the test plan prepared by Team members.
. Track the testing progress and update in meeting with Project manager and
O2.
. Attend the meeting with Technical design architect (TDA) on coverage and
issues in testing.
. Contact with third party system such as MACH, MIS, ABS, FMS etc in system
integration testing.
. Assign the work and track the testing progress.
Project Name: Geneva Billing & Mediation (Telefonica O2 UK):
Duration: Jan '07 to May '09
Responsibility:
. SME in Comptel mediation, Test Analyst for Geneva Billing system.
. Analyze the change Request raised by O2 and prepare Detail Test plan and
impact analysis.
. Production Support for Mediation Comptel Event Link 5.3
. Component Testing of Comptel Event Link 5.3
. System Integration Testing of Comptel Event link 5.3
. Regression testing of various releases of Tariff Testing.
. Retail front end, online shop testing.
. Adapt use of Geneva CAM to create customers and then rating and billing
of these customers.
. Tariff change testing.
. Writing and Verifying Bugs in Mercury Quality Center.
Project Name: Global integrated Order Management system (GIOM AT&T US)
Duration: Jan '06 to Dec '06
AT&T's ordering and provisioning platform for the Local Private Line and
Internet Protocol services. This application consists of a suite of
applications developed in Java/J2EE, Perl, Web services and UNIX.
Responsibility
. Understand the requirement and develop it using Java/J2EE and Stored
procedure.
. Providing the Production fix in GIOM product.
. Unit testing of the code change.
. Communicating with the Client and the On-site coordinator
. Logged Tickets using Defect Tracker tool.
. Help Testing to understand the change and fix delivered.
Project Name: PDC Catalog & Commerce Center application (Telefonica O2 UK):
Commerce Center is a centralized, role-based business management console
for the internal users of a Broad Vision One-To-One Commerce website. With
Commerce Center you can manage user profiles and customer accounts. You can
create custom catalogs for specific customers and also request Reports to
be run. If any reports are executed from Commerce Center / CSE Catalogue
Administration Tool, all the data is retrieved from the Catalogue, within
the Broad Vision database and presented back to the user.
Duration: Sept '04 to Jan '06
Responsibility
. Working as Developer in PDC catalog and commerce center application using
Core Java, XML, DB2,
. Automate the product build process.
. Build a web-based tool to validate the result.
. Understand the requirement for Product catalog and convert into XML
definitions for the products.
. Testing of reports section of the Gather requirements and write a script
to migrate data from Microsoft Access database to DB2 database.
. Handle the reference data change.
IT Skills
. Databases: Oracle 8i/ 9i, DB2, SQL Stored Procedures, Tuning scripts.
. Telecom Domain: Comptel Mediation, Network Mediation, Geneva Billing,
Convergys Billing, Tertio Provisioning, Kabira Provisioning System,Amdocs Excalibur Application, Kana, System, TADIG
. Java/J2EE, Servlet/JSP, XML,SOA, Java script UNIX, shell scripts,Node
Programming Language (NPL), TIBCO
. Apache & Web Logic Server.
. Rational Clear Case/Clear Quest,RFT, Sublime, Toad, SQL Developer.
. Mercury Quality Center.
Achievements
. Received start award in Capgemini in 2013.
. Received start award in Capgemini in 2012.
. Received Key Contributor award in Dec 2010 in CGI India.
. Award of Distinction for Volunteer Efforts in on Demand Community.
. Received IBM Bravo Award for outstanding work in Comptel mediation
product Testing.
. Received Customer satisfaction award for on time delivery of defect fixes
in AT&T.
Personal Details
Date of Birth: 08 Jan 1980
Contact Address: SNN RAJ SERENITY, Begur Road Bangalore 560068
Languages Known: English and Hindi
Passport: K9832756, Exp 04-Mar-2023, Issued Bangalore 05-
Mar-2013
Area of Expertise
Telecom -BSS/OSS
Project Delivery & Transition
Vendor Management
Competency Building
Client & Stakeholder Relationship
Change Management
Resource Planning
Performance Management
Proposal Development