Customer Service Sales

Gurpreet Makkar

** **** **** **. ******** ON

Tel: 905-***-**** Email: ********@*****.***

J ob Objective: Customer Service

P rofile

• Organized t ime manager; detail-oriented; Reliable leader; assume ownership

of responsibili ty

• Excellent writ ten and oral communicator; good listener

• PC and Mac li terate with proficiency Microsoft Word, Excel, PowerPoint,

Access, Outlook

• Potential candidate for Canadian Human Resources Professional (CHRP)

• Fluent in English, Punjabi and H indi

R elevant Skills

Receptionist

• Greeted and assisted visitors. M aintain and organized office files

• Answered and directed up to 15 phone calls inquiries per hour

• Updated patient record using MS word and Excel on a daily basis

• Typed correspondence, reports and other documents using MS word and

E xcel

• Opened and distributed the mail manually and electronically

• Carefully edited up to 300 pages of documents by detecting minor details

Customer Service

• Proactively built a loyal customer base by using a consultative sales approach

and handled customer inqui ries and complaints as to ensure excellent

service.

• Praised for add-on sales, teamwork, congeniality, and accommodating

a tti tude

• E nsured superior customer service and handled payment t ransactions, cash

out each server, and balance drawer daily.

Work Experience

Research Assistant York University

2014

Receptionist Kensington Hospice

2013- 2014

Sales/Customer Service N ight Queen Matt ress Inc.

2011- 2014

E vent Organizer Bramh Bunga Sahib

2008- 2014

Sales/ Cashier Moores Clothing for Men.

2010

E ducation

YORK UN IVERSITY

2014

Honors Bachelors of Administrative Studies with a specialization in Human Resource

M anagement

M EDIX COLLEGE OF HEALTHCARE

2013

Medical Terminology Certification

Contact this candidate