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Manager Technical Support

Location:
Chicago, IL
Posted:
September 11, 2014

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Resume:

ROLAND BELLINGTON

**** *. **** ****** ~ Chicago, IL 60707

************@********.***

773-***-**** (H) 773-***-**** (C)

TECHNOLOGY MANAGER

IT professional with a proven track record developing and managing corporate networks, developing software and project

management. Management responsibilities in a for-profit, non-profit service, accounting and manufacturing environment.

Background includes designing, implementing and managing the network and communications infrastructure for the United

States Soccer Federation. Experienced in a variety of platforms, Windows, Irix, Linux, and Mac OS.

System administration Consulting Training

Network administration System configuration/Development Logistics

Project management Manufacturing Technical Support

CAREER ACCOMPLISHMENTS

MEDIX /TechITFast INC., Chicago, IL January 2014 – June 2014

Contract - On-site project support relating to the acquisition of new client. Windows 7 upgrade/migration and

VMware deployment to new Windows 2012 servers. On-Site technical support to existing clients.

RANDSTAD TECHNOLOGIES / IBM / Amtrak, Chicago, IL July 2013 – October 2013

Contract - Deployment of Windows 7 upgrade/migration project encompassing Amtrak's midwest region area of

operation. Resolving issues emanating from the migration process.

UNITED STATES SOCCER FEDERATION, Chicago, IL April 1997- May 2013

The national governing body for soccer activities in the United States.

Technology Manager

Designed, built and managed a robust multi-platform (MS/Linux) corporate LAN/WAN and communications

infrastructure from the ground up. Introducing Internet services, implementing security measures, developing

network security policies, ensuring worldwide remote access to the network.

Provide technical support for 150 + end users located in Chicago, IL, Carson, CA and Bradenton, FL.

Provided the strategic planning and execution for information and security services within USSF.

Developed software application to reconcile $2.5 million of annual air travel expenses.

Developed, implemented, and deployed integrated software to track and manage coaches, referees, and training

camp schedules across the United States. Further enhancements included integrating hand print OCR of forms and

document management capabilities. Defined the foundation for the Federation Information System (USSFIS).

Developed the integration layer between 3rd party ChromeRiver Expense and Invoice Reporting system to the current

Sage Non-Profit Series accounting system.

Provided technical services, support, and software development for the FIFA 2000, 2004 Women’s World Cup and

FIFA’s 2002, 2006 Men’s World Cup Championships.

Developed yearly IT budgets and consistently performed under budget. Reducing operating expenses of

departments by evaluating, consolidating departmental procedures and using open source solutions where applicable.

CADPRO CHICAGO INC./CONCURRENT TECHNOLOGIES INC., Arlington Heights, IL 1990-1997

Value-added reseller of CAD/CAM software and consultants.

Programmer/Manager, Technical Services

Improved client support by developing a technical support application that tracked support issues, support escalation,

and built a knowledge base for future retrieval.

Developed a software solution to integrate proprietary CAD software (Cadkey) to the Windows graphical interface

and provide document management, in response to customer demand.

Developed course curriculum and led training classes for clients in basic to advanced programming techniques in

relational database design and implementation to clients.

Evaluated third party software and hardware for possible inclusion in the software/hardware product line.

Provided consulting services to clients on networking and integration issues related to Cadkey, Euclid, Pro Engineer,

and X-windows in a Unix/Windows environment and network deployment.

Provided second level technical support to our field personnel relating to software, hardware and networking on a

variety of platforms (Windows, Silicon Graphics and Sun OS) and participated in field installations when required.

CONSULTING 1996 - Present

TOPGUN TRANSPORTATION INC., Osage Beach, MO

ECLIPSE TRANSPORTATION INC., Elburn, IL

Regional trucking companies.

Designed and developed a custom application, which replaced a paper system and remains the operational system in

use today, to track loads, logistics planning, accounts receivable, and accounts payable.

Provide network and security infrastructure management.

MERIDEAN BUSSINESS SOLUTIONS, Elmhurst, IL

Information Technology Consultants

Customized source code for commercial contact management software for a stock and commodities brokerage firm

with new features and corrected existing source code errors.

ANTHONY MARANO CO., Chicago IL

Regional produce wholesaler.

Novel network administration and support.

Developed migration script importing data from a proprietary Novel Btrieve data into Microsoft's Solomon ERP

system.

VALLI PRODUCE INC., Arlington Heights, IL

Regional grocery retail stores..

Set up, enhance, and monitor the network services and support to end users and management.

Designed and developed custom application to handle accounts payable, document imaging and storage.

Monitor network activities and troubleshoot emergencies.

PASSARELLI/STATEWIDE, LTD., Chicago, Brookfield, IL

Accounting and financial advisors.

Windows Server 2012 migration, systems and network monitoring and support.

Technical Skills:

Server OS:

Windows NT-2012, Novell Netware, Silicon Graphics Irix, Sun Solaris, Linux (RedHat, Suse, Debian, CentOS,

Ubuntu, Fedora, Linux Mint)

Virtual Environments:

VMWare, Oracle Virtual Box, Virtual PC, Amazon AWS

Desktop OS:

Windows 98 - Windows 8, Apple OS-X, Linux Mint

Network Services:

DHCP, NIS, eDirectory (NDS), DNS, Active Directory, NFS, LDAP, SMTP, Postfix, Sendmail, Samba, Wine,

Exchange

Network Protocols:

TCP/IP, IPX/SPX, FTP, SMTP, DHCP

Backup Software:

Veritas BackupExec, CA Brightstor (Arcserve), Acronis

Web Servers:

Apache, Microsoft IIS

Network Routers and Switches:

HP/Compaq, Intel, Cisco, Netgear, Nortel, Fortinet

Firewalls/Antivirus:

Fortinet, Linux based firewalls, Kerio, Symantec AntiVirus Corporate, Cisco ASA,

Symantec AntiVirus Gateway, Trend-Micro, McAfee, AVG, Avira, ZoneAlarm

Mailing List Servers:

Lyris ListManager, Proprietary customized custom mail list servers.

Office Productivity Software:

MS Office 97-2013, OpenOffice and LibreOffice

Mail Readers:

MS Outlook, Mozilla, Thunderbird, Mail, Pine, Zimbra

Web Browsers:

MS Internet Explorer, Mozilla Firefox, Opera, Safari, Google Chrome

TRAINING

IRIX Systems Administration, Silicon Graphics Inc. Mountain View, CA

IRIX Network Administration, Silicon Graphics Inc. Dallas, TX

IRIX Advanced Network Administration, Silicon Graphics Inc. Bethesda, MD

EDUCATION

UNIVERSITY OF ILLINOIS CIRCLE CAMPUS, Chicago, IL

ROLAND BELLINGTON

1918 N. Neva Avenue ~ Chicago, IL 60707

************@********.***

773-***-**** (H) 773-***-**** (C)

CAREER ACCOMPLISHMENTS

Addendum

FOAMCRAFT INC., Chicago, IL 1983-1990

Urethane foam converter for the automotive, medical, and packaging industry.

Plant Manager

Managed all production activities, including production control, inventory, scheduling, purchasing, and employee

training.

Increased profits first year by developing and implementing new manufacturing processes, inventory controls and

re-training employees. This improved on-time deliveries by 60% and built customer confidence.

Developed and implemented application for production scheduling and inventory control (MRP).

Performed various engineering functions, including product design, tooling, and production routing.

Engaged in labor negotiations.

GENERAL FOAM FABRICATORS, INC Bedford Park, IL 1976 - 1983

Urethane foam converter primarily servicing the furniture and bedding industry.

Plant Manager

Controlled and managed the production process, encompassing production control, scheduling, purchasing of raw

materials/services and inventory. Including facilities management.

Key individual for the hiring/training of personnel.

Scheduled/dispatched shipments with our own truck fleet and 3rd party services.

Provided preliminary Profit/Loss statements to management.



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