Customer Service Sales

Gene Zilbergleyt

? *** Satinwood Terrace Buffalo Grove IL 60089

?21759 Westmont Court Boca Raton FL 33428

Phone: 847-***-****

E-mail: ***********@*********.***

Summary and Qualifications:

Extensive experience in analysis, design, coding, testing, implementation,

24 hour support and maintenance of the following business applications:

Order Entry, Distribution, Retail, Financial, Sales and Marketing,

Transportation, Insurance, Manufacturing, Accounting, Commercial Ware, and

Warehouse Management.

Technical Skills:

Languages Software Systems, Applications

ILE/ RPG, RPG/400, Free AS/400 Utilities (PDM, OS/400, BPCS, LogPro

Format RPGIV, CLLE, DDS, SDA, DBU, Query/400, CWD, PkMS, Synon,

SQL, XML, PHP, HTML. RLU, DBM), Subfiles, Windows Server

Open Query File, NT/XP/2003, 2008, EDI,

Aldon,Turnover, TPS, ARS, GFS, WWFMS.

Imlementer, Lotus Notes,

Track it, IBM job

Scheduler, WDSC, QAS,PC

Miler, I-Way, Web Focus,

X-analysis iSeries

Navigator, IFS, Zend

Studio, Microsoft SQL

Server 2005.

Professional Experience:

IT Associates, Lombard - IL

10/11 -7/14

Consultant

Full cycle Application Development (Design, Coding, Unit testing, QAS and

UAT testing support of Medical (Dental) Insurance System including Batch

and Interactive Claims System, Member/Group Import and Maintenance,

Benefit, Eligibility, Accounts Payable Systems.

Designed, developed and implemented various projects independently and as

member of a development team, utilizing the company's ITIL/SDLC process

with advanced practices in ILE RPG development such as procedures,

subprocedures, activation groups, service programs, stored procedures.

Environment: IBMi (Open Systems) V6R1, ILE/RPG, Free Format, RPG/IV, CL,

Embedded and Interactive SQL, Subfiles with SQL Loading, MKS Implementer

10.2 IBM Lotus Notes with Same Time, IBM Advanced Job Scheduler, Howkeye

Pathfinder RELEASE 9.4, V6R1, Web Sphere Development Studio Client

(WDSC) version 7.0, EDI, FTP, iSeries Navigator Version 5 Release 3, IFS,

IBM I-series System Debug Manager Version 5 release 3, Microsoft Office

2010.

Winston Brands, Collections Etc, Elk Grove - IL

03/06 - 08/11

Senior Programmer/Analyst

Development, Modifications and 24 hour support of Commercial Ware Direct

(CWD), Manhattan Warehouse Management System(PkMS) and Multiple Interface

Applications and Tools such as I-way, Forecast 21, Web Focus, Vendor Net,

MQseries, Mercent, MAPS(Merchandise Analysis & Planning System), and

MDB(Marketing Database provided by Hart Hanks)

Commercial Ware Direct System includes:

Order Entry, Warehousing, Fulfillment, Merchandising, Marketing, and

Accounting

Warehouse Management System includes:

Pick Ticket Management, ASN and PO management, Return Processing,

Inventory Allocation, Vendor Maintenance, Wave Management, Freight

Management, Activity Reporting, etc.

Designed, developed and implemented various projects independently and as

member of a development team, utilizing the company's ITIL/SDLC process,

including but not limited to:

. Modified the existing "Sold Out" processing application to allow

Inventory Management department flexibility in controlling product

availability for all order channels (web, phone, mail, and fax). The

upgrade also formalized a way in which the company is dealing with items

that are temporarily out of stock vs. discontinued products.

. Streamlined "Immediate Needs" inventory fulfillment. "Immediate Needs"

items are received items which are used immediately to fulfill orders in

queue. The project included SQL procedure modification.

. Created new 3OOR CWD report used by Operations and Customer Care

Departments to monitor in real time open orders and ensure timely order

release, shipment and delivery. Summary and Detail parts of the report

clearly reflect the company activity and widely used by company

management and executives.

. Created a new daily job that sent out email correspondence to all

customers, whose orders shipped 21 calendar days before the job run. E-

mail included HTML Header and Footer created by Marketing and inserted by

RPGLE and CLLE programs using HTML printer files. Detail lines of the E-

mail included Item Images and Power Review links.

. As a member of a team took part in development, implementation and

support of the major projects for the company such as Membership - Club

Program, OCR Integration, Pricing, Promotions and Alias Redesign,

Forecast21 Interfaces enhancement, Merchandize Certificate Application,

Promised Dates, SKU and Branded sites Applications, Reverse Logistics,

Mercent, Drop ship and many others.

Environment: ILE/RPG, Free Format RPG/IV, CL, Embedded and interactive

SQL, Subfiles with DTAQ and (or) SQL Loading, Aldon Lifecycle Manager for

System i Rel 07.5E, Form Scape, Zebpa (ZPL II), IBM Lotus Notes 8.5 with

Same Time, IBM Advanced Job Scheduler for i5/OS, X-Analysis Version 8.6.5, Web Sphere Development Studio Client (WDSC) version 7.0, EDI, FTP,

Numara Track - it version 9.0 based Help Tickets Support System, iSeries

Navigator Version 5 Release 3, IFS, Zend Studio I50S -5.5.0, Cisco System

VPN client, IBM I-series System Debug Manager Version 5 release 3,

Microsoft Office 2007, Microsoft SQL Server 2005.

Deluxe Media Services, LLC, Vernon Hills - IL

05/02- 02/06

Senior Programmer/Analyst

Development, Modifications and 24 hour support of Deluxe Distribution

System. Deluxe Distribution System includes BPCS, LogPRO, Transportation

Systems (TMS, PTS), Automated Return System (ARS), Sortation Automated

Parcel Processing (EDS), Roseta FTP Interface, EDI and connected to SAP

Manufacturing System.

. Created, updated and transferred shipment and shipment notes data (flat

files) to a

Web based Database, utilizing FTP Roseta Interface on the Deluxe

Site.

. Designer, key developer and a member of implementation team for Musicland

(new distribution customer). Project included: integration into BPCS,

LogPro, Distribution Interfaces and EDI systems.

. Designer, key developer and a member of implementation team in Order

Number Expansion project. More than 700 objects were involved in this

conversion project.

. Designed and developed RFID Integration Project into LogPro, Warehouse

Management System, Shipment, Serration Processing and Automated Return

System (ARS).

. Designed, developed and implemented multiple reports using Form Scape

Image Design tool and Zebra programming language (ZPL II).

. PC Miler, AS/400 part: upgrade, modification, testing and implementation.

. Enhancement projects for Paramount, Columbia Pictures, Geneon studios and

Global

Enhancement Projects for EDS, ARS, EDI, TMS, Rosetta and other

systems.

Environment: ILE/RPG, Free Format RPG/IV, CL, Embedded and interactive

SQL, Subfiles with DTAQ and (or) SQL Loading, Turnover, Form Scape, Zebpa

(ZPL II), Lotus Notes, Pilot Scheduler, Abstract/Probe, Web Sphere

Development Studio Client (WDSC), SAP, EDI, FTP, Lotus Notes based Help

Tickets Support System and Functional and Technical Specs Generator, BPCS,

LogPro.

HUB Group, Lombard - IL

07/00-05/02

Senior Programmer/Analyst

Development and Modifications of Transportation Processing System (TPS):

. Developed and enhanced Accessorial Management project, including Instant

Messaging, Accessorial Rates Maintenance, Accessorial Calculator and

Accessorial Remarks.

. Worked on the Business Rules Application project; developed service

programs for soft-coded retrieval SQL-s for extracting text descriptions

of different values from system process parameters and database files.

. Work on a team responsible for enhancement of Drayage Rate and Pricing

applications, also wrote special user defined commands and procedures for

refreshing those systems after the information changes in

different subsystems

. Designed and developed Standard Rate Letter application which creates the

report, using the price quotes for the selected customer. Multiple quotes

selection from the subfile screen using DTAQ. Report goes to the fax

machine using Form Scape Image Design tool.

. Responsible for conversion of Advanced Transportation Management System

(ATMS) and Brokerage System. The objective of the project is to replace

the functionality of both systems to TPS System

Environment: ILE/RPG, CL, Embedded SQL, Subfiles with DTAQ and (or) SQL

Loading, Implementer, Form Scape, XML, Infinium, Lotus Notes.

UNITECH Solutions, Skokie - IL for Comdisco Corp.

10/98 -05/00

Consultant

Enhancements and Modifications of Sales and Marketing Management System

(SAMMS):

. Created a new multiple menu system for a new RISK AS/400

. New Corporate Code Application for SAMMS

. New Area Code Application for SAMMS

. Enhancements in Account/Site Management, Project tracking, Office

Structure

. Maintenance and Contract Management Systems

Environment: RPG400, CL, Synon, Subfiles, SQL, APLUS, Open Query File, Data

propagator.

MIDCOM Corporation, Oakbrook - IL for McDonalds Corp.

2/98-10/98

Consultant

Development and Modifications of Global Finance system (GFS):

. Standard Interface Load Processing for A/P and G/L Systems

. Employee Level Tracking for Payroll System

. Accounts Payable 1099 Taxable Income Reporting

. Setup Commitment Control environment for Standard Interface and General

Ledger Systems

. A/P and Standard Interface Incident Processing

Environment: RPG/400, SQL, FTP, Implementer, Cross Roads, Project Updater,

Subfiles.

Masterpiece Solutions Inc, Chicago - IL for Abbott lab.

3/97-1/98

Consultant

Development and Modifications of World Wide Finance Margin System (WWFMS)

which replaced 3 existing systems:

. Margin Reconciliation Program (AS/400 system) for reporting actuals in

Europe

. International Margin mainframe System which reports margin for all areas

except Europe

. Affiliate Standard Cost Clipper system used in areas and at affiliate

level.

Environment: ILE/RPG, CL, SQL, Subfiles.

Coronet Insurance Company, Chicago-IL

1/94 - 1/97

Programmer/Analyst

. Policy Administration System which included batch processing night cycle

programs, daily reports and online user system including inquiries,

policy processing and new business entry and report request menu.

. Premium Billing Systems which included batch processing of nightly cycle

programs, premium billing, receivables, payables, billing invoicing,

check writing, interactive menus and screen programs.

. Statistical Reporting System which included policy demographical

reports, month end processing, reinsurance reporting, and conversion

processing.

. Table maintenance System which included a multiple variety of

tables, menu with inter-activity using outfiles and windows.

. Claims management system which contained claim maintenance menu,

draft menu, and inquiry menu.

Environment: RPG/400, CL, SQL, Subfiles, Open Query File, DBM, Hawkeye.

Education:

Belarus University, Minsk, Belarus

Bachelors of Science in Electrical Engineering

? Minor in Computer Science

Other Training:

? Specialty Insurance Service - Orange, California, Intensive SIS system

training

? ATI Computers - Lincolnwood, Illinois, Advanced Visual Basic and Java

Courses

? Computer Systems Institute - Deerfield, Illinois, Intensive Hands-on

AS/400 Courses

? Advance Computer Training (ACT) - Glenview, Illinois, Intensive Hands-

on .Net Framework, C# and SQL Server Courses.

Personal Interests:

? Poetry, Chess, Travel, and Sports

Contact this candidate