Customer Service

K imberly A Kupisch

**** ****** ***

Baltimore, MD 21205

443-***-****

*********@*******.***

Summa ry of Qualifications

• Motivated, dependable, reliable, and punctual.

• Familiar with ISO certifications.

• Experience with shipping and receiving procedures.

• Experience with work f low optimization, inventory control and daily

warehousing operations. Picking, packing using scanner.

• Use clear, concise communication skills in conjunction with organizational

s kills to perform daily duties.

• Customer focused performer who is commit ted to quality in every task, from

personal interaction with co-workers to high level of service provided to

customer.

• Enthusiastic learner who quickly grasps concepts and technical skills.

• IPC certification.

• Ability to perform in a fast paced atmosphere.

• Current fork lift certification

E xperience

Jun 2014-Sep 2014 Vulcan Hart, Baltimore, MD

Assembled commercial ranges and

f ryers,loaded and

u nloaded t rucks, and tracked inventory

daily.

Apr 2014-Jun 2014 First Source Electronics, Elkridge, MD

IPC certification, soldering class two and three,

assembled cables, stripped, crimping, and tinning

cables.

Jan 2012-Feb 2014 Resco Defense, Balto., Md

I PC certification. Assembled cables, harnesses,

small mechanical assembly and soldered.

Work with hand and power tools, familiar with

d rawings, soldering (class two).

Jan 2010-Jun 2011 Tessco Technologies, Hunt Valley, MD

P icked, packed and shipped orders using RF

scanner and computer.

Jul 2009-Sep 2009 Signature Brands, LLC Ocala, FL

Operated machines and picked, packed and

shipped orders.

May 2009-Jul 2009 Vanguard Products Group, Oldsmar, FL

Assembled cell phone alarms, picked, packed and

shipped orders, also worked with hand and power

tools.

Dec 2005-May 2009 MRAS, Baltimore, MD

Picked kits for all phases of airplane engine

assemblies and won several cash awards for work

performance. Small parts assembly.

Dec 1987-Dec 2005 USCO Distribution, Baltimore, MD

Lead warehousemen for a multi client facility.

Responsible for training, work flow optimization,

shipping, receiving, and inventory control, also

responsible for all pharmaceutical accounts and all

documentation.

Dec 1983-Oct 1987 National Circuits, Baltimore, Md

Solder masked, imaged, partmarked circuit

boards, and gold plated circuit boards.

Aug 1981-Nov 1985 AAI, Corp., Cockeysville, MD

Stuffed circuit boards using drawings and

schematics, hand soldered resistors, capacitors’, IC

chips, stand-off’s.

and spot welding.

May 1977-Oct 1981 BarGale, Ind., Reisterstown, MD

I maging, solder mask, and part marking of circuit

boards.

R eferences

Charlotte Potter 410-***-**** ext. 1002

Charles Gladstone 410-***-****

Victoria Vineski 410-***-****

Sareena Jones 443-***-**** (Co-Worker)

Karen Pompanio 410-***-**** (Co-Worker)

Education

Franklin Sr. High Diploma

CCBC 1 year

Contact this candidate