Muhammad Omair Raza
Muhammad
Date of Birth : **th October, 1979
Marital Status : Married
Phone: +92-321-******* +92-333-*******
E mail: *****.****@*****.***
momairraza
Skype ID:
Holds Valid UAE Driving License
Invigorating Business capabilities through Strategic application of Technology Integration
MANAGEMENT PROFILE - IT
C AREER O BJECTIVE
Seeking a career-oriented position in a challenging environment to enhance self-professionalism, where I may groom in an
establishment standing on sound footings and embracing fast the developmental changes around.
CAREER A BRIDGEMENT
Dynamic & results-oriented IT professional with around 10+ years of insightful experience in diverse organizational domains
Currently spearheading responsibilities as a Technical Consultant with TPS Pvt. Ltd.
Proficient in analysis of business technologies, streamlining, improvements in procedures and functionalities of the existing
IT & Business functions, coupled with an ability to develop and deploy IT plans to achieve strategic business goals
Well versed in end-to-end project ownership and executing projects right from inception till implementation and production
support and ensuring deliverables within assigned time, quality & cost parameters
K EY P ERSONAL S KILL
A self-motivated, experienced professional, who can deliver results in challenging environments. Possess good communication
and outstanding Process Management and IT Service Continuity skills.
Core Competencies:
Strategic Planning
IT Management Project Management
Change Management Project Implementation
IT F ORTE
Microsoft packages: Word, Excel, Power Point, MS Project, MS Visio
Databases & DB Tools: Oracle 11g
Operating Systems: Unix, Linux, Sun Solaris.
Project Management Tools: MS Project
Others: NDC, GDCI, ISO, UBPS, Phoenix, Iris
P ROFESSIONAL E XPERIENCE
T PS P AKISTAN ( P VT.)L TD
Technical Consultant, June 2006 till to Date
Responsibilities:
Key role in ensuring the successful implementation of Automated Payment Processing System and Card Payment System
for Banking and Telecom.
Confer with clients to identify and document requirements.
Perform business and technical studies, design, develop, integrate and implement information systems business solutions,
and provide advice on information systems strategy, policy, management, security and service delivery.
Liaising with the customer technical teams in understanding over all business requirements and existing systems and
infrastructure regarding implementation and deployment of Application.
Evaluate physical and technical security risks to data, software and hardware, and develop policies, procedures and
contingency plans to minimize the effects of security breaches.
Create the Test Plan to validate the solution.
Involved in training of end-customer and project deployment teams.
Validate/QA the technical solution before handing over to client to maximize the efficiency, effectiveness and overall
quality of software products and information systems.
Projects & Accomplishments:
Certification Project in Bank with Union Pay.
Certification Project in Bank with Visa.
Certification Project in Bank with Master Card.
Payment Solution implemented in many Pakistani Banks.
Payment Solution implemented in Qatar (Ministry of Interior)
Payment Solution implemented in Oman
Payment Solution implemented in Ufone (Telecos Company)
Payment Solution implemented in Monet (M-Commerce)
Payment Solution integrated with Fundamo (M-Commerce)
B AHAR A L N OOR ( A LI B IN A LI G ROUP), D UBAI
System Administrator (September 2005 – May 2006)
Responsibilities:
Key responsibilities to manage installations, supporting, and maintaining servers and other computer systems, and
planning for and responding to service outages and other problems. Other duties include project management for systems-
related projects.
Implement the policies for the use of the computer system
Analysis, develop and implement policies and procedures.
Involved in training of end-customer and project deployment teams.
Projects:
Project Implementation in Emirates Bank Contact Center in Sharjah.
T AMCO M IDDLE E AST L TD . (G ARGASH GROUP ), D UBAI
System Administrator (August 2004 – July 2005)
Responsibilities:
Main Job Responsibility is the Implementation of the ERP Package for the company and gives the training to the users to
run this Package.
Implement the policies for the use of the computer system.
Project Management for Systems-related Projects.
Analysis, develop and implement policies and procedures.
Involved in training of end-customer and project deployment teams.
Projects:
Internal Projects to implement ERP Solution.
A MERICOM T ECHNOLOGIES ( P VT.) L TD. I N N CR-RSD D EPARTMENT
Assistant Support Engineer (January 2003 – August 2004)
Responsibilities:
Worked on NCR Restaurant System COMPRIS this includes MS2, POS, AMWS and EIS for designing and implementing
solutions for the Retail Industry.
Major responsibilities are Solution Development, Customer Training and Support.
Coordinate with the customer IT operations teams in understanding regarding implementation and deployment of POS.
Projects:
Implement POS Hardware and Software in KFC Restaurant in Pakistan.
Implement POS Hardware and Software in Pizza Hut Restaurant in Pakistan.
Implement POS Hardware and Software in Nandos Restaurant in Pakistan.
Implement POS Hardware and Software in Dominos Pizza Restaurant in Pakistan.
Implement POS Hardware and Software in Gun Smoke Restaurant in Pakistan.
P AKISTAN I NTERNATIONAL A IRLINE I N C OMPUTER S YSTEM I NFORMATION D EPARTMENT
Internee, July 2002 till September 2002
Internship
E DUCATION
S IR S YED U NIVERSITY E NGINEERING T ECHNOLOGY
OF A ND
1999 - 2002
Bachelors in Computer Engineering, from Sir Syed University of Engineering & Technology, Karachi, Pakistan.
P ROFESSIONAL CERTIFICATION & A PPRENTICESHIP
Oracle 11g organized by TPS Pre-Paid Card Management System
Pakistan Communication & Presentation
Personal Skills Skills
Study ITIL, COBIT Time Management
NCR Compris Training Supervisory Toolkit
Red Hat Linux
Workshop - Superior Service
E XTRA C URRICULAR A CTIVITIES
Internet Surfing Snooker
Reading