Customer Service Administrative Assistant

Danielle Lehner

Customer Service Oriented Professional

Chapel Hill, NC

**********@*****.*** - 919-***-****

I have several years of administrative assistant and general office experience. I am currently looking for part-

time office work.

WORK EXPERIENCE

Medical Information Assistant

UNC Hospital Medical Information Management Department - Chapel Hill, NC - October 2007 to Present

Prepare medical information documents for processing in electronic records conversion and assure quality

post-conversion.

Assistant Registrar

UNC Chapel Hill School of Government - Chapel Hill, NC - October 2005 to February 2007

Responsibilities

Assisted with registration of continuing education seminars. Maintained internal database, reserving rooms,

AV equipment and parking resources for seminars.

Program Assistant

University of Florida - Gainesville, FL - June 2001 to August 2003

Performed a variety of administrative tasks using both Microsoft Office and an internal database.

Created reports, drafted correspondence, and assisted in production and shipment of class materials. Acted

as primary contact to the public, handling inquires and providing program information. Assisted in coordination

of regular seminars and traveled to off-site training facilities to handle registrations. Assisted in finance

department when needed.

EDUCATION

Bachelor of Science in Psychology

University of Florida

1997

SKILLS

Microsoft Office, Multi-Line Phone, Customer Service, Internal Database

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