Management Technical Support

R EJO RO MEO

Mobile: +91-984******* E-Mail: *******@*****.***

Seeking an opportunity on Linux, Unix or Networking p latform i n the field of I nformation

Technology as an administrator w here extensive professional skills and experience in the

i nformation technology indust ry are valued and nu r tu red.

P rofessional Snapshot

A dynamic professional with 4.1 years of experience in systems administration with technical expertise in

t he implementation and support functions. Expertise in providing remote server administration and

technical support services to the clients. An effective communicator with exceptional relationship

management skills with the ability to relate to people at any level of business and management.

Currently working as an SSA at VIPoint Solutions., for its core technical support team as well as

managing their servers with advanced security related procedures. Proven abilities in managing their

servers during this phase which includes dedicated, shared and virtual private servers. Strong analytical

and problem-solving capabilities with confident decision making for enabling effective solutions leading

to high customer satisfaction.

Technical Skills

Softwa re Skills

O perating Systems GNU/Linux (Redhat/CentOS), Debian/Ubuntu, Some expertise Windows

Vi rtualization P arallels Vi r tuozzo, O penVZ, SolusV M

Cont rol Panels P arallels Plesk, cPanel, Di rectAdmin, Vi rtuozzo Parallel Panel,

P arallels Management Console.

Web Servers Apache, Ngnix, l ighttpd

Database servers M ySQL, MSSQL( 2005,2008).

Mail servers E xim,Qmail,Postfix,Hmailserver

D NS servers B IND

F T P servers P roftpd, Vsftpd

Security I Ptables, CSF and APF

Administration tasks

E xperience in configuring and installing, performance tuning, Quality Analysis of Provisioned Servers

(Virtuozzo)

Performing server migrations, setting up new servers for production according to the requirements.

Reload Operating systems from scratch using IPMI/IPMI for numerous instances as per the client

request.

Automates backup tasks with rsync utility via cron

Proper seamless & downtime-free system migration techniques (cPanel express transfer)

One time installed SolusV M m aster/slave from scratch.

S trengths

F lexible and Dependable

Team facilitator and hard worker.

Patient and optimistic perseverance.

Keen to learn new techniques for better productivity.

Ready to take up any responsibility

Organisational Exposure

V IPoint Solutions ( Sep ’12-Till date)

T i tle: Senior Server Administrator

H ighlights:

Initial Server Setup and server Hardening.

Regular maintenance and efficiency checking of servers

Installation and configuration of third party software used in sites

KVM/IPMI/IPKVM Operating System installations.

Installation & Configuration of monitoring tools

Server load management using top, ps, lsof, strace etc

Basic Bash shell scripting for automating tasks

Virtual environment management

Automates backup tasks with rsync utility via cron

Works on the RAID setup

Works on expanding HDD using LVM

Monitored Linux servers and rectifies issues that happens because of load or attacks

Tweaked servers as per the requirements of the customer

Handled Nagios server monitoring tool

Tasks like server migration and retrieval of data from the backup server via R1 backup tool

T roubleshot issues based on DNS servers, Apache servers (http) and Exim servers

Source compilation and installation of LAMP packages, Perl Modules, etc

Package Manager / Repository Utilities rpm, deb, yum, apt-get, etc

Myloth Technologies Pvt Limited, Cochin (Ap r’12 – Sep’12)

T i tle: Senior Linux Server Administrator

H ighlights

Handled Nagios Alerts.

Supervised large-scale Linux based Dedicated, vps, shared servers and windows servers.

Installed new hardware and interacted with latest technologies.

Maintained system management software, remote control devices and os network installation.

Handled the server stability queue.

Troubleshoot Level 1-2-3 issues related to hosting control panels.

Monitor Load average, System load, uptime and suggest upgrade/fine tuning to the system/Packages

for ensuring better performance and maximize uptime.

Works on hmailserver to t rack spamming abuses.

Admin-ahead Server Technologies, Cochin ( May’10 – Api’12)

T i tle Server Administrator

H ighlights

Works on WHMCS / Kayako Ticketing System

cPanel / PLESK / DirectAdmin

Exim / Sendmail / Qmail / PostFix / Courier I MAP & POP3 / Dovecot

Configuration & Optimization of Mailscanner & ClamAV

Security & Optimization for Apache, MySQL, PHP. SU_PHP, PHPSuexec / eAccelerator /

xCache / APC

KVM / VNC / IPMI

BIND / SOA optimization / DNS t roubleshooting

Proper seamless & downtime-free system migration techniques including A record updates

fdisk, GNU parted, LVM; RAID systems maintenance/management

Installation & Configuration of Nagios/Cacti to monitor hosts and services

Used t racing and profiling tools such as ps, top, strace, ptrace, gdb, ldd, vmstat, mpstat, sar, iostat etc

Virtual environment management using: OpenVZ / Virtuozzo

Server Backup Management – Mainly Virtuozzo backup management.

Migration : Node migration

Build and Monitor Virtuozzo nodes.

Performance monitoring and optimization.

Installed OS for dedicated Servers

Troubleshoot Level 1-2 issues in hosting control panels (cPanel/WHM,DirectAdmin/Plesk)

Account t ransfer, Server migration and restoration

MySQL database and user creation, Tweak MySQL for optimum performance, Repairing crashed

databases and tables, Database backup and Restoration

DNS Management

Restore Accounts from cPanel Backup and R1Soft CDP backup

Configure Firewall using IPtables, CSF and APF

Monitor Load average, System load, uptime and suggest upgrade/fine tuning to the system/Packages

for ensuring better performance and maximize uptime.

Run frequent security checks on the servers

Certifications

Microsoft Certified Technology Specialist (MCTS)

Oracle Certified Professional (0CP)

Completed a Course in PHP Programming.

cPanel/WHM Certified.

Scholastics

B. Tech ( I T) f rom M.G. University College, M.G. University in 2007. Secured 59.85%

X I I f rom St. George H.S.S, HSE, Kerala in 2003. Secured 68%

X f rom Jai Rani H.S, HSE, Kerala in 2001. Secured 68%

Personal Dossier

Date of Birth: 23th May, 1985

Permanent Address: Choorapuzha House, Arikuzha P.O, Thodupuzha, Kerala – 685585

Location Preference: India

Marital Status: Married.

Declaration

I hereby declare that all the information mentioned above is t rue to the best of my knowledge and belief. I

shall do my best for the well wish and prosperity of the company.

Place:

Date:

R ejo

R omeo

Contact this candidate