Customer Service High School

Zama GuGu Sikosana

**** * **** ** ******* Ne **502

Day phone/Cell phone: 425-***-****

**********@*****.***

Professional Summary

With 6 years of full-time work experience, I have gained what it takes to learn, adopt, and bring positivity to your

company. Customer service is a strong area of my work experience, because it utilized in all areas of work. My

computer skills are excellent with proficiency with Microsoft products, FDR, Hogan and many more. Committing to

upholding the standards in place, it is easy to provide quality customer service, and providing a welcoming name to the

company with all customers, with plenty of smiles.

•

Work Experience Worked my way up the latter, and learned my way

up towards management

Wells Fargo/ Spherion Staffing- Sioux Falls, SD

• Oversaw closing/opening operations for the store,

Deposit Operations Processer 1

working with thousands of dollars daily

July 2012 – April 2014

• Time management skills, and easy on my feet

with the upbeat work style

• Capturing and maintaining customer documents at

level 4 performance

• Skill using DIPR, Microsoft offices, Signature

Core Qualifications

Verification System

Temporary/Seasonal Work –Sioux Falls, SD

• Mentoring new coworkers, and being involved as

•

a team Have done temporary work and also seasonal

work while going to school full time to help build

• Work long hours with great productivity my work experience.

• B&G Milkyway: as shift leader, managing

inventory levels.

McDonalds- Sioux Falls, SD

• Charlotte Russee: as cashier, shoe specialist

Shift Manager Trainee

• Lawrence & Schiller Call center: Strong

April 2008 - October 2012

knowledge of technology and computers

• Started from the front counter within 6mo

o Strongest Microsoft Office products:

promoted to crew trainer

Word, Excel, Access, and Outlook

o DIPR and SQN Education

University of Washington

• Strengths on the work floor

• Accounting fall 2014

o Swift self-management

Southeast Technical Institute

o Priority of customer confidentiality

• Accounting spring 2012 to fall 2013

o Quick learner and self-sufficient

Roosevelt High School - Class of 2011

Contact this candidate