Sales Representative Customer Service
Resume:
Resume
James A. Metcalf
Parsons, KS. 67357
*************@*********.***
Skills/Traits
Hardworking, friendly, outgoing, computer literate, resourceful, self-motivated, with years of
successful sales and customer oriented experience. I have received many awards for sales and safety
throughout my career.
Work Experience
Ducommun Aerostructures- May 2011- Current- Inventory Control -Material Coordinator
In this position, I am responsible for receiving, storing, and distribution of material to the appropriate
department to insure uninterrupted production and insure on time delivery. I am also responsible for
inventory control, cycle count of inventory, issuing of material, work orders, and part nesting using
Baan ERP and Sigma Nest Software.
Angmar Medical-April 2009-May 2011- Marketing Representative
In this position, I was responsible for marketing our services and building relationships with doctor
offices, hospitals, nursing homes, assisted living facilities and community to increase awareness
and referrals, planning of numerous health fairs and involvement in the communities that I served. I
had a lot of success and achieved many goals.
Lincare- August 2005- April 2009- Service Representative/Sales Representative/ Center Manager
I started with Lincare as a service representative. In this position, I was responsible for customer
service, delivery, set up and maintaining of durable medical equipment. I excelled at this and was
quickly promoted to sales representative. As the sales representative, I was responsible for marketing
our services to doctor offices, hospitals, nursing homes and assisted living facilities. I was then
promoted to center manager. In this position I was responsible for the overall operations of the center,
which included customer service and satisfaction, marketing, profitability, payroll, budgeting and
management of seven employees.
Schwan's Consumer Brands-May 1995-August 2005- Route Sales Representative
In this position, I was responsible for the sales, delivery and merchandising of frozen food products
to grocery stores and super centers across Southeast Kansas and Northeast Oklahoma. Customer
Service and Brand Recognition were the key elements of my success.
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