Customer Service Sales Representative

Grisel Miranda

Team Leader / Supervisor

Fall River, MA

********@*******.*** - 508-***-****

Bilingual profesional seeking entry-level management position in hospitality.

WORK EXPERIENCE

Marketing and Sales Representative (Internship)

Venus de Milo - Somerset, MA - June 2014 to August 2014

Responsibilities

Responsible for Constant Contact

Make Reservations

Answer the Phone

Translate the Menus to Spanish

Updating Information on Excel

Data-base management

Team Leader / Supervisor

Dolce International Conference Center and Hotel - Palisades, NY - 2004 to 2005

Responsible for supervising dining room staff and personnel.

• Liquor inventory, orders and distribution.

• Closed and balanced the end of shift's computers and financial transactions.

• Worked directly with managers to plan and execute events in a professional and efficient manner.

Assistant Manager

Heights liquor Supermarket - New York, NY - 1996 to 2004

Responsible for bookkeeping and sales records.

• Supervising day to day operations.

• Managed vendor promotions.

• Conducted sales inventory.

• Provided outstanding customer service.

• Interacted professionally with sales agents.

EDUCATION

Associate in Business in Hospitality and Tourism

Bristol Community College - Fall River, MA

2014

Certificate

Universidad Tecnológica de Santiago - Santiago de Chile, Región Metropolitana

2008

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