Training Staff

Patricia Harris

**** *** ***, #***

New York, NY 10128

Home: 646-***-****

E-Mail: ******************@*****.***

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PROFESSIONAL STRENGTHS:

An accomplished Professional Career Trainer and Analyst with over 10 years'

experience designing classroom education and providing classroom lead

training to a variety of end users. Strengths also include building

Clinical Data for EPIC.

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TECHNICAL SKILLS:

Epic Certified in CPOE ORDERS. Epic CPOE Orders New Version completed for

2014. I am Credentialed in ClinDoc, ASAP, Ambulatory and Stork modules with

6+ years of experience. I have completed all Epic TED classes. I am

proficient with, Snag IT and Dragon Dictate.

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EDUCATION:

B.A. Sociology, University of Missouri, St. Louis, MO

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PROFFESSIONAL WORK HISTORY:

ST. Franciscan Alliance-Principle Trainer

02/14 - 8/14

Indianapolis, IN

. Assisted building Order Sets for the 2014 Upgrade.

. Master Train build for CPOE and CLINDOC 2014 upgrade.

. Created, updated and standardized 2012 Lesson Plans for CPOE to 2014

upgrade work flow.

. Updated end-users exercise booklets to reflect 2014 upgrade.

. Trained and supported Clinical Staff

Yale University

Senior Consultant - Epic Orders Certified

08/13 - 02/14

Yale University System, New Haven and Bridgeport, CT

. Mastered EPIC application modules and Yale University -specific

workflows.

. Instructed Physicians in a classroom setting of 3-8 per class.

. Trained and supported all other Clinical staff.

. Administered end-user proficiency assessments to Physicians.

. Facilitated Customization Labs for Physicians prior to Go Live for

help with their Notes, Smart-Tools, and Preference Lists.

. Provided go-live support

Senior Consultant - Epic Orders Certified

09 /12 - 07/13

Memorial Healthcare System, Fort Lauderdale, Florida

. Mastered EPIC application modules and Memorial Hospital-specific

workflows that

included 4 hospitals.

. Acquired knowledge of department workflows for adult education

principles.

. Trained 1,500 Physicians in a classroom setting of 5-20 per class.

. Trained and supported all other Clinical staff.

. Administered end-user proficiency assessments to Physicians.

. Facilitated Usability Labs for Physicians prior to Go Live for help

with their Notes, Smart-Tools, and Preference Lists.

. Dragon Software Specialist.

. Participated in internal kickoff meetings; articulated engagement

objectives and consultant responsibilities.

. Provided go-live support for all 4 facilities.

Senior Principle Trainer Consultant - Epic Orders Certified

05/12 - 09/12

Nebraska Medical Center, Omaha, Nebraska

. Helped build the clinical content for CPOE Orders to include Order

Sets, Preference Lists and Smart-tools.

. Participated in Focus Design and Validation Sessions for the CPOE

implementation.

The Mount Sinai Medical Center, New York, NY

Certified Build Analyst/ CPOE Principal Trainer (NVT2012, and 2010)

01/09 - 05/12

Analyst:

. Built the clinical content for CPOE Orders to include Order Sets,

Preference Lists and Smart-tools.

. Participated in Focus Design and Validation Sessions for the CPOE

implementation.

. Worked with Physician Champions to develop workflows and standardized

clinical content for validation sessions and building content.

. Conducted analysis on workflows and systems tailoring needs to the end-

users.

Training:

. Worked with subject matter experts to support the implementation and

rollout for a 1,200 bed facility for CPOE and ClinDoc with Providers,

Surgeons, Nurses and Ancillary staff.

. Participated in Focus Design and Validation Sessions for the CPOE

implementation.

. Worked with Physician Champions to develop workflows and standardized

clinical content for validation sessions and building content.

. Created instructor and training manuals, step-by-step student exercise

workbooks, and quick reference guides.

. Assisted with training 6000-plus end-users in classroom setting of 15-

30.

. Created and managed materials and processes for credentialing,

training and testing/evaluations for the CPOE Credentialing program.

. Responsible for Credentialing more than 50 CPOE Trainers

. Developed and maintained CPOE Inpatient training environments and all

the training materials. Completed all Epic TED courses.

. Go-Live Support (Command Center and Floor Support) for Inpatient, ASAP

and Ambulatory.

Children's Healthcare of Atlanta Hospital, Atlanta, GA

Credentialed Epic Healthcare Trainer- Contract Consultant

2007- 2008

. Four months of extensive train-the-trainer instructions.

. Provided training for Epic's Electronic Medical Software to all levels

of medical staff, which included Doctors, Physician Assistants,

Nurses, Therapists, Pharmacists, Technicians, Nutritionists, and Unit

Secretaries with an average class size of 12.

. Assisted in creating train-the-trainer courses for the training staff

to teach.

. Supported Go-Live implementation and provided service seven days a

week to doctors, clinicians and ancillary staff.

Patricia Harris

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