Customer Service Representative

Schuyler Dove

**** ** **** ***, ***** Park, CA **620

714. 797. 0127 *************@*****.***

Professional Summary

Effective communicator who enjoys Flexible and adaptable to changing

tackling challenges environments

Capable of managing multiple tasks in an Optimistic and able to work effectively

orderly manner with others

Keenly interested in intercultural Proficient with Microsoft Word,

exchange and language learning PowerPoint, and Excel and SAS and SPSS

Programming for research analysis

Professional Experience

Customer Service Representative, August 2012 to July 2014

Queen Beach Printers, Inc., Long Beach, CA

Queen Beach Printers offers consistent solutions and results to individual,

agency and corporate print demands.

. Worked directly with clients. Routed proofs and scheduled press

checks.

. Coordinated with outside vendors, scheduled final shipping and/or

fulfillment.

English Instructor, January to April 2012

Yokohama American Club, Hamamatsu City, Shizuoka Prefecture, Japan

Yokohama American Club offers more than 20 years of experience in the

practice of teaching English as a foreign language to non-native speakers.

Opportunities for clients include conversational, business and basic

English.

. Taught conversational English to beginners, intermediate and

advanced learners

. Designed custom lesson plans and materials focused on learner-to-

learner conversations

Caregiver, July 2010 to September 2011

Care Plus Nursing Services, Inc., Laguna Hills, CA

Care Plus Nursing Services is a homecare agency that provides the highest

quality care and service available to clients and their families.

. Supervised and assisted clients with their daily personal needs

professionally and compassionately

. Certified in CPR and First Aid by Federal Occupational Safety and

Health Administration (OSHA)

Plate Maker / Proofer, June 2006 to July 2010

Queen Beach Printers, Inc., Long Beach, CA

Queen Beach Printers offers consistent solutions and results to individual,

agency and corporate print demands.

. Imaged and processed lithographic plates

. Inspected digital proofs and laminated Fuji Final Proof Thermo

Graphics

Education

Pursuing a Bachelor of Arts in Communication Studies, expected graduation

2015

California State University, Long Beach, CA

Actor, September 2007 to January 2009

Theater Arts Department, California State University, Long Beach, CA

. Performed live in productions

. Participated in script analysis and character development sessions

Volunteer Experience

Broadcast Journalist, September 2011 to December 2012

College Beat, California State University, Long Beach, CA

. Performed in televised programs and wrote broadcast scripts

. Managed equipment including setup, configuration, operation

. Provided administrative office services

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