Medical Service Representative

AMANDA M. SCHULTZ

**** ***** ****** ***. *, Oshkosh, WI 54901

Cell: 920-***-****

***********@*******.***

PROFESSIONAL SUMMARY

• Organized and successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a

positive attitude.

• Caring employee with strong interpersonal skills and proficiency in patient assessment, time management and

therapy-program design and execution.

• Enthusiastic and dedicated to achieving superior patient outcomes while participating as a member of a

multidisciplinary case-management team.

• Analytical and thorough with proven ability to treat patients from birth to adulthood.

• Hardworking and compassionate offering solid credentials, including BLS, ACLS, A-STEP and Wisconsin Disaster

Ventilator training.

• National Board for Respiratory Care Registered Respiratory Therapist (RRT).

SKILLS AND ACCOMPLISHMENTS

• Patient evaluation/intervention.

• Tracheotomy care comprehension.

• Clinical experience in Neonatal ICU, Neuro ICU, Cardiac ICU, Surgical ICU, Medical Respiratory ICU.

• Clinical experience with various types of ventilators.

• American Heart Association Basic Life Support Certified.

• American Heart Association Advanced Cardiovascular Life Support Certified.

• National Board for Respiratory Care Registered Respiratory Therapist (RRT).

• Wisconsin Surge Capacity Plan Ventilator training completed.

• Accredited Sleep Technologist Education Program (A-STEP) certificate presented by The American Academy of

Sleep Medicine.

EDUCATION AND TRAINING

Associate of Applied Science: Respiratory Therapy 05/09/2014

Northeast Wisconsin Technical College - Green Bay, WI

National Board for Respiratory Care

Certified Respiratory Therapist (CRT) Valid Through 06/2019

Registered Respiratory Therapist (RRT) Valid Through 06/2019

PROFESSIONAL EXPERIENCE

Affinity Medical Group- Mercy Medical Center, Oshkosh, WI

Service Representative- Sleep Disorders Center and EEG 06/2011 to 06/2014

• Maintained accurate records of patient care, condition, progress and concerns.

• Obtained information about clients' medical history, drug history, complaints and allergies.

• Maintained a clean, healthy and safe environment.

• Performed clerical duties, such as word processing, data entry, answering phones and filing.

• Took advantage of opportunities for continuing education, quality assurance and performance improvement

activities.

• Assisted in the maintenance of medical charts and/or electronic medical record (filing, test results, home care

forms).

• Maintained strict patient and physician confidentiality.

• Set up and properly cleaned polysomnography equipment

• Contributed substantially to successful department JCAHO accreditation.

Baxter – Biolife Plasma Services, Oshkosh, WI

Senior Plasma Center Technician 06/2008 to 06/2011

• Interviewed patients to obtain medical information, weight and height measurements and vital signs.

• Assessed patients and documented their medical histories.

• Evaluated patient care needs, prioritized treatment, and maintained patient flow.

• Trained new staff on quality control procedures.

• Collected blood, tissue and other laboratory specimens and prepared them for lab testing.

• Performed monthly inventory and maintained office and medical supply counts.

• Provided patient education.

• Followed infection control procedures.

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