Customer Service Data Entry
Resume:
Afsaruddin Ahmed
*** ****** *, * **. Floor, Brooklyn NY New York, 11218
***********@*****.***
Personal Profile
A responsible and mature individual who has worked in a supervisory
position. With an honest and reliable approach to work having been in a key
holder position for the premises and responsible for processing large
quantities of cash.
Key Skills
. Excellent communication
. The ability to work as part of a team but also work on own initiative
. A polite, tactful and friendly manner
. The ability to handle complaints and difficult situations
. Computer and administrative skills
. Speaks German, Bengali, Hindi and English
Employment History
Customer Advisor Shabuj Global Outsourcing Ltd,
London 2013- July 2014
. Solving customer problems
. Paper filing
. Data entry
. Marketing and research
Restaurant Manager Leigh Tandoori LTD, Leigh
2006-2012
. Customer Service
. Serving Food
. Managing Staff
. Cash Handling
Shop Owner Little Bangladesh, Bolton
2003 - 2006
. Ordering stock
. Cash handling
. Serving customers
Hospitality Assistant DEKA Bank, Germany
1998 - 2003
. Organizing conferences for businesses
. Planning and preparing rooms and equipment
. Handling the team to get the jobs completed
Warehouse Assistant Peek & Kloppenburg KG, Germany
1995 - 1998
. Ordering stock
. Counting stock
. Serving customers
Managing Director Continental Fashion GmbH,
Germany 1990 - 1995
. Import garment from Bangladesh
. Exploring marketing in Germany to promote our product
. I successfully maintained the financial and administration part of the
businesses
Education and Training
2006 Bolton College
Manchester, U.K
ESOL Entry 3
. Cambridge university certificate of ESOL Entry 3
2012 Free to Learn Ltd
London, U.K
Edexcel BTEC
. Level 2 Certificate team leading
. Level 2 Certificate customer service
2012-2014 Nelson College London
London, U.K
Edexcel BTEC
. Level 5 HND (Higher National Diploma) Hospitality Management
2014 Security for America INC.
New York U.S.A
. Eight hour pre-assignment training course
. Sixteen hour on-the-job training course for security guards
. The pre-test training course for the certificate of fitness
examination
. F-01 Citywide Fire guard for impairment
Hobbies and Interests
I enjoy reading adventure books and novels, travelling, listening to music,
cooking, jogging to keep fit and spending time with my family and friends.
Reference:
Reference:
Md Zahidul Alam CEO
Ifti Ahmed (Senior Admission Officer)
Shabuj Global Outsourcing Ltd
Nelson Collage London
5 Varden Street, London
2-4 Empire Way, Dexion House, Wembley
E1 2AW
HA9 0EF
U.K
U.K
Land Line: +44(0)207-***-****
Land Line: +44(0)208-***-****
Cell Phone: +44(0)74040163
Cell Phone: +44(0)790-***-****
Email: *************@*****.**.**
Email: ****@*****.**.**
Reference:
Reference:
M. Elias (President)
Luthful Haider (Proprietor)
Star Consortiam Corp.
G.M. Construction INC
20 Micieli Pl
170-05 84th Avenue
Brooklyn, NY 11218
Jamaica. NY 11432
Phone: (917-***-****
Land Phone: 917-***-****
Fax: 718-***-****
Cell Phone: 347-***-****
Contact this candidate