Customer Service Data Entry

C heronea F. Smith

*** *. **** ******

Indianapolis, IN 46202

Phone Number: 317-***-****

Email: ***********@*****.***

O BJECT IVE

Obtain a position using my organizational/intrapersonal customer service/clerical experience, skills and

background to meet company needs

SKILLS AND SERV ICES

O racle, Microsoft Office 2003-2010, filing, customer relations, conflict resolution, operated cash register

systems/document scanners/ hand held warehouse scanners/ general office equipment

Typing Speed: 55 wpm/Data Entry: 9400 KPH

WORK EXPER IENCE

Center for Leadership Development

08/2013 – Present

Greet guest, answer phone, process payments, compose correspondence, file maintenance, data entry,

classroom maintenance and help out where needed.

Lane Bryant

09/2012 – 01/2013 (part-time) Sales Associate

Greeted guest, processed credit/cash/check payment, sold/stocked merchandise, maintained appearance of

s tore, and input information

T alagy Temporary Service

07/2011 – 08/2012 Customer Service/Cashier/Clerical

Assignments: Gen Con, Future Farmers of A merica, I ndiana State Health Department,

A nswers/Insight and American Coatings

Greeted guest, processed payments, information collection, stocked merchandise, prepared/organized

f iles, maintained files, helped with convention registration

C hipotle Mexican Grill

05/2011 – 06/2011 Crew Member

Greeted customers, prepared food for customers, took orders

Salvation Family Store

06/2010 – 08/2010 Cashier

Greeted customers, priced/maintained inventory, performed cash register operations,

Opened/closed store, balanced cash register for next day business, prepared deposits,

M aintained store appearance, received donations

I ntegrity Staffing Service

11/2009 - 12/2009 (Seasonal) Warehouse Picker (Amazon Warehouse)

Used hand-held scanner to picker merchandise for shipping

M acy’s Department Store

10/2009-11/2009 (Seasonal) Recovery Associate

Greeted customers, maintained appearance of the store and helped out where needed

B road Ripple High School Class of 1996

Some College

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