Customer Service Manager

LaTisha S. Maupin

**** **** ***** **** **

Conyers, GA 30012

404-***-**** **************@*****.***

OBJECTIVE

Enthusiastic outgoing manager and fashion savvy customer service associate. Proficient at building (20)

years of positive relationships with new and existing customers by offering superior customer service.

• Recognized as an • Employee relations

efficient manager leader

• Organized, detailed • Critical thinker

•

and Goal oriented Advanced learner

• Customer oriented • Proficient in Opera

• Personable with strong Winpm software

verbal written and

communication skills

HIGHLIGHTS

PROFESSONIAL EXPIERENCE

Directed, supervised and coordinated work activities and or assisted with other departments in

management.

Quality assurance inspector.

Measured, calculated and weighed yarn materials on scales.

Managed human resources, resolved customers service inquires and complaints.

Inspected rooms under Hyatt standards, scheduled housekeeping associates.

Greeted customers; handled money transactions per customers, process merchandise threw check,

debit, cash, credit, issued receipts and change.

Machine operator, picked, packed and sorted stock, verify inventory and examine items for defect.

EMPLOYMENT HISTORY

Labor Finders / Veyance Technologies Lab Technician 01/14-03/14

Porterdale, GA

Hyatt Place Executive Housekeeping Manager 03/13 - 09/13

Lithonia, GA

Transparent Container Inc. / Hirer Dynamics Warehouse Associate 10/12 - 12/12

Conyers, GA

LaTisha S. Maupin

1159 Mill Crest Walk Nw

Conyers, GA 30012

404-***-**** **************@*****.***

Dollar Tree Stores Inc. Cashier Associate 08/11 – 12/11

Conyers, Ga

EDUCATION American Intercontinental University Atlanta,

GA 08/2010 - 05/2011

Program of study: Business Management

References Available Upon Request

Contact this candidate