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Customer Service Manager

Location:
United States
Posted:
September 11, 2014

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Resume:

Hiring Partners,

Inc

HR Assistant Manager #***

Mcalester, OK

F ROM: Letta M. Guyer

* ***** * ******** *****

L etta M. Guyer

**** ***** ***** **. *********, Ok 74501 918-***-****

OBJECT I V E

To secure a position with a company that I can utilize my experience to grow

business in a profitable manner while keeping a fun and enjoyable work

environment.

E M P LOYE M E N T

CATO

George Nigh Expressway Mcalester, OK 74501 918-***-**** July 2014 to present

Manager

- Manage store in all daily activities

- Customer Service

- Payroll

- Deposits

- Employee t raining

- E nd of the month paperwork

- Employee t raining

- S tocking and merchandising

- Scheduling employees

FACTORY CONNECT IO N

1712 E. Carl Albert McAlester, ok 74501 918-***-**** January 2012

to JULY 2014

M anager

For the year 2013 I finished 5th i n the nation for sales figures and also had

only a .4% inventory shrink. I also won an award for having a labor percentage of

u nder 10% for the year.

- Manage store in all daily activities

- Customer Service

- Payroll

- Deposits

- Employee t raining

- E nd of the month paperwork

- Employee t raining

- S tocking and merchandising

- Scheduling employees

Sears Hometown Store

500 Village Blvd. McAlester, Ok 74501 918-***-**** February 2006 to

P resent

Office Manager

- H andle and process all daily reports

- Process and deliver daily deposits

- Check and correct promotional signs

- Ordering and shipping of part orders.

Ho rse Love r’s Tack

Hwy 270 E Alderson, OK 74522 March 2003 to

January 2006

Owner/Manager

- Stocking and ordering

- Marketing and advertising

- Employee t raining

- Bookkeeping

I n Home Daycare

1350 Shady Grove Rd. McAlester Ok 74501 918-***-**** June 2002 to

January 2003

Owner/Manager

- Nut r i tional planning and food program billing

- Activity planner

- Educational planner

- Cook

- Bookkeeping

- DHS billing

Lil’ Rascals Daycare

401 W. Washington St. McAlester Ok 74501 October 2000 to May

2002

O wner/Manager

- Nut r i tional planning and food program billing

- Activity planner

- Educational planner

- Cook

- Bookkeeping

- DHS billing

- Employee Trainer and supervisor

GOODY’S Family Clothing

69 H IGHWAY MCALESTER OK OCTOBER 1999

T O MAY 2000

M ISSES DEPARTMENT H EAD

- SUPERVISING ASSOCIATES

- SETTING FLOOR

- MERCHADISING AND SIGNING

- END OF DAY PROCEDURES

E DUCAT IO N

Redlands Community College A ugust 2002 to December 2002

Completed 9hrs

- Child Growth and Development

- Behavior and Guidance of Young Children

- Program Planning and Evaluation

Completed 6 hrs January 2003 to may 2003

- Children with special needs

- English basic writ ing

Old McAlester H igh School Adult Education Spring 1997

GED

References

Bill Arends

918-***-****

Ma ry Jo Meadows

918-***-****



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