Manager Sales

Sarah malik bs, cdca

***** ********* ***** **, ****** Ohio 44035 440-***-****

or 440-***-**** ********@*****.***

Qualifications profile

Compassionate, conscientious, and hardworking

professional, with diverse knowledge and experience in

social/human services, counseling, and interpersonal

relations. Proficient in working with substance abuse

patients and their families. Well-educated and equipped

with thorough understanding of social systems that can

lead to problems and utilizing community resources to

remove barriers. Utilizing a person centered approach for

a balanced perspective and sensitivity to clients' needs

to ensure an individualized approach. Personable with

strong work ethic and excellent communication skills.

Adept at solving problems to complete tasks in an

efficient and timely manner.

Counseling Skills

Extensive knowledge of evidence based practices and

techniques used in counseling individuals with substance

abuse problems

Strong multi-tasking skills and ability to work under

pressure, completing required tasks in a timely fashion

Ability to establish and maintain strong relations within

the community to maximize the treatment benefits by

utilizing a team approach and linking to other services

when necessary

Experienced in assessment, treatment planning, crisis

management and case management to create and individualized

approach

Experience

Dec Case Manager, Lorain County Adult Probation

2013-Present Department

Evaluate and assist offenders with job seeking skills;

Created new programming to address employment

obstacles to reduce unemployment and recidivism within

the population

Work with population on alcohol and drug issues and

relapse prevention

Facilitate groups in court ordered programing; i.e.

Thinking for a Change, Criminal Addictive Thinking,

Anger Management, Relapse Prevention, Drug and Alcohol

education

Maintain accurate records and manage caseload of 50

individuals to ensure grant requirements are being

met.

Improved group completion rate by 15%

June 2011-Dec Lorain County Alcohol and Drug Abuse Services Inc.

2013 Prevention Educator -June 2011 to March 2012

Facilitated Prevention Programs in Schools and in the

Community; ie Botvin Lifeskills, Strengthening

Families, Juvenile Diversion

Maintained documentation and reported accurately and

on time to ensuring grant funding requirements were

met

Marketed the Prevention programs to the community to

expand the agencies impact within the county

Adolescent Counselor -March 2012 to November 2013

Facilitated a treatment group with adolescents with an

abuse/dependence diagnosis in a residential criminal

justice facility and outpatient settings

Completed AoD assessments for adolescents and adults

referred to the agency, assigning them to the correct

level of care

Implemented family counseling to gain support for both

the adolescent and their family members impacted by

substance use to address issues that could impact a

successful recovery

Took the lead and collaborated with other agencies to

compile a complete history of the client to present to

the Mental Health board 4C committee for funding to

place the client into a residential facility. Wrote

and successfully presented the application.

Attended court hearings to testify on a client's

progress, advocating for what was in the best interest

of the client

Completed all required paperwork and billing forms in

a timely manner, also learned the online record

keeping system and assisted in teaching others within

the agency

Utilized case management skills to ensure that the

client's needs were being met, not just limited to

their substance abuse issues

Member of a clinical staffing team to work with others

in the agency to improve services to our clients by

offering suggestions and working through difficult

problems

Certified in the A-cra (assertive community

reinforcement approach) model for youth who are

dependent on substances.

Certified as a GAIN I administrator and local trainer

to both teach others within the agency how to

administer the GAIN assessment as well as administer

the assessment to clients to track progress as part of

SAMSA grant requirements

Member of the Family Stability Committee to determine

if requests made to the committee would be granted

based on merits, funds available, and need.

June Lorain County Community Action Agency

2010-August Heap/Tanf Intake Worker (Temporary position)

2010 Ensured proper documentation was received to allow low

income individuals to receive aid on their heating and

cooling bills and set them on payment plans

Feb 2002-March Professional Pet Supply

2005 Office Manager

In charge of supervising and scheduling employees

Ensured the company was able to meet obligations by

placing orders with suppliers prior to stock being

exhausted without creating an overflow

Processed incoming orders and created billing

invoices, distributed pull sheets to other workers,

verified pulled orders to maintain customer

satisfaction with on time correct deliveries

October 1996 JBS WAGS Company

to 2003 Penfield Pet Parlor Store Manager

Maintained appropriate inventory levels monitoring the

store sales

Supervised store employees

Volunteer Experience

March 2011 to Capstone Experience at Lorain County ADAS Board

June 2011 During my capstone experience I worked with Communities

That Care to further their Prevention Programs. I also

completed research for the board on several community

programs, most notably was the grant to explore the needs

or those that were suffering from substance related

issues in the 18-25 year old range.

2006 to present Voices for Children GAL - Guardian ad Litem

My work with Voices for Children includes monitoring

families that have entered the judicial system through

Children Services. As a GAL I write reports to the court

and interact with all systems involved with the family to

testify to what is in the best interest of the child.

1994-present 4-H Volunteer/Key Leader

I have been a 4-H Advisor and Key leader for 20 years. I

have served as head advisor for Rural Rebels 4-H dog

training club and as a member of Lorain County 4-H Dog

Council and Lorain County 4-H Interview/ Skill-A-Thon

Committee. As an Advisor I provide 4-H members with

learning opportunities and skills that they carry with

them into adulthood.

Education

2011-2013 Bachelor of Science, Substance Abuse Counseling

University of Cincinnati, College of Human Services and

Criminal Justice

2008-2010 Associates of Individualized Studies, Behavioral Health,

Lorain County Community College

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